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December 2023 by Renee Holzbach
Very friendly staff.
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May 2023 by Mac McNeil
Great service by the weekend manager! No issues at all.
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April 2023 by Edwin Walter
Facility is clean and in good condition. Easy access both in location and security. Brittany does an awesome customer service job with units and U-haul rentals. Great place if you need it.
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January 2023 by Kellie Largent
This is Kenya LargentMy nickname is Kellie..I'm leaving my review to save $5 on my monthly bill.Outbox Storage is great and great customer service ? ?Thanks Outbox for being a great business
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December 2022 by Thomas Colwell
This facility has great pricing and is a great supporter of the community. I highly recommend this facility and staff.
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December 2022 by Tiarra Hines
HIGHLY WOULDN’T RECOMMEND!! I was 2 months behind during the pandemic I came inside the office and wasn’t allowed to make payment arrangements or get my things out which included all of my infant daughter things, bed, birth certificate, clothes, pictures and toys. I was told to pay it in full at that very moment or hope I have enough money to outbid when they put it up for auction. I absolutely HATE this place.
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October 2022 by Sammy Reyes
American Flag outside is in shreds. Needs to be replaced. Also pretty sure if its going to be out all night it should have a light on it.** Was across the street having a cider this week and saw that. Meant to update this. Thank you!
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October 2022 by Tammy Hester
I love this location the staff is always friendly and courteous. I’m a regular and they are always professional. They willing to help with all your needs. If your in this area and you are in need of a storage unit please check Outbox storage on canton rd.
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October 2022 by Boston Londis
They charged me about $4,000 in penalty because I was seriously injured and couldn't return to the proper location.For starters - I've never written a bad review in my entire life.Due to a serious injury during my move to Charlotte, I couldn't return the Uhaul to the original out of state location, so I returned my U Haul here instead and tried to contact them with an explanation (I was told to expect a call from them, but they never called). Instead of receiving a call, they went ahead and billed me thousands of dollars (more than triple the cost of the original rental) as a penalty. I offered to substantiate my claim by showing them medical records from my Emergency Room visit in an effort to get them to reduce the charge, but they didn't care.This is by far and away the worst customer experience I've ever had!
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October 2022 by Sam Reyes
American Flag outside is in shreds. Needs to be replaced. Also pretty sure if its going to be out all night it should have a light on it.** Was across the street having a cider this week and saw that. Meant to update this. Thank you!
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October 2022 by Dave Rasp
Great staff very clean price very reasonable
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July 2022 by Rocky Paiano
Dennnis and Austin make this place 100.1 level, well spaced, and CLEAN. Fellas are honest and helpful. They let me pick my actual unit as I saw fit.RECOMMEND in the crowded south end corridor
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February 2022 by Phillip Geoffrey Sean Cammidge
I've had a storage unit there for almost two years now, owners cool and the drive inn bay is useful in the cold.
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October 2021 by Michael Salmoides
Nice location. They had a great selection of trucks and trailers. The owner was very friendly and helpful.
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June 2021 by Rashaad Pate
The facility has become infested with rats on the back end and the insurance offered doesn't cover it. Brought it to the managers attention after finding a lot of my items damaged and he did nothing. Dennis (GM) had known about the issue for months and didn't tell the renters. He also allows homeless people to live in some of the units and keeps the bathrooms locked so if you have to pee then it'll have to wait. Save your money from this location