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March 2024 by Stuart Barth
From the 1st phone call, to literally as I was done loading my unit and leaving Megan was right there to help, advise and guide. She took the time to explain everything, answer all my questions, set expectations and even walked around the property with me to make sure I was comfortable getting my truck in and out of the loading area. I couldn't be more pleased with the facility and the service. I'd recommend this storage facility to anyone who asks.
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February 2024 by Kristina Rumreich
I haven’t officially moved my stuff into the unit yet but the help I have received from Megan has been like over the top amazing. She’s went above and beyond to help me with my first storage unit. Thank you !
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February 2024 by Kyle Hicks
Rate doubled over the course of two years. Lots of dead bugs in my unit.
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February 2024 by Joe C
For short and long term storage, I can’t recommend CubeMSmart enough. The Ballantyne location is lucky to have Megan in charge because not only is she knowledgeable but friendly!
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December 2023 by Isa Fr
So far so good! The reservation and booking was easy. They had great deals and instructions and directions to the unit are simple. The whole process was pretty smooth. I Hope it’ll stay that way!
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November 2023 by Emilia Peña
Service is amazing, great communication & friendly service. Megan S. The manager on location, is outstanding. My first time putting things in storage & they have made the experience a smooth & painless transaction.
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October 2023 by Tammy Musgrove
I rented a 5x10 foot unit. The building is very clean. The employee was very professional. I asked to get reassigned to a storage unit without a big air vent in it (it takes up too much room) and she made it easy to switch. We visually checked that the new unit was to my satisfaction before making the switch. I highly recommend.
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October 2023 by Mercedes Nunez
I shopped around for storage space and after touring the place along with the excellent customer service provided by Megan, I knew it was the place I wanted to store my personal belongings. The price is great! Highly recommend!
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October 2023 by Josh Roubicek
Megan has been fantastic. Her customer service is top notch and has made this process as smooth as can be!
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October 2023 by Star Bright
Front desk managers are both extremely helpful and friendly, and gives all important information I needed to finalize my reservation.
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August 2023 by Adrieene Robinson
Megan was great! Great customer service!! The place was clean. Move out process was very smooth. 10 out of 10 recommend!
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August 2023 by Tom Hocker
We were looking for a storage facility and called all around. We got to Megan and that was it… she was our last call. Price was a consideration and CubeSmart was actually the best however, even if it wasn’t we still were going w them and the reason for that was Megan. She was professional and accommodating throughout the process where as everyone else made us feel as if we were wasting their time. With no sense of urgency she answered all our questions and walked us thru the process. We hung up the phone and showed up at the storage unit 30 minutes later where her professionalism continued.Honestly, my opinion is to call around and get two-three quotes but be sure to make the last call to Megan at CubeSmart. You’ll be glad you did.
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August 2023 by Jason Wells
Megan did an awesome job and provided outstanding customer service today! I really appreciate you making us feel like a valued customer! Thank you!
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April 2023 by Larry Kopyta
Indian Land, SC location. Setting up the rental and getting in was easy enough. Cancelling the rental was a whole different story. I wanted to vacate the unit before the end of the month to avoid another month’s rent. I called multiple times over several days during regular business hours and no one answered. I left 2 messages which were never answered. I finally called the toll-free number and they were able to cancel the rental. Still had an issue getting someone to verify that the unit was empty, but that got resolved relatively quickly
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February 2023 by kennedy Barnes
I got this storage online. It was quick & simple. It’s a clean facility! 5 star rating. I will be recommending
