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April 2024 by BARBARA GLENN
The NP was amazing with my 21 month old sick granddaughter.
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March 2024 by Zanovia Washington
Where's the structure, organization amongst the staff or quality customer service??
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March 2024 by Amon-e Brice
I would give 0 stars if I could. Extremely lacking good customer service. Constant delays with filling prescriptions. I observed one pharmacist/staff member prepare a customer's prescription, she was placing the tablets in the prescription bottle using her bare hands! no gloves, no utensils....She saw me watching her and continued without a care in the world. There's another staff member there who'll tell customers anything to avoid taking accountability for the lack of structure in that place. She's accused someone in another cvs store of changing my prescription info. Yet, I haven't visited any other cvs pharmacy in years & why would someone in a different store change my prescription?? A few days later she claimed the prescription delay is due to manufacturing issues. they still didn't have the drug in stock after waiting 5 business days after my doctor had called in my meds. My Dr. cancelled the script, called the same exact medication/ same brand into a different pharmacy, that pharmacy placed an order for the same exact brand & my prescription was ready for pickup by the next day. This store is only 5 minutes from my house, but I'll travel 35 minutes out of my way before I choose to get another prescription filled at this CVS again. This location makes the CVS brand look bad.
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March 2024 by sowmya chilukuri
This place and staff are very helpful to direct our questions and help with any services. The lady who helped me at the photo section was very friendly and had a lot of patience. Great service and work you all ?
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March 2024 by Asia Shaik
The store itself is great! The Pharmacy alone, not so much! They make getting prescriptions filled at this location so challenging that it’s ridiculous, & the problems are usually created by them. Yesterday, I called 4 times, held for over 45 mins each time, to the point I had to go to the store just to check the status of my prescription that was called in 2days prior. I asked if there was an issue with the phone. I was told that they didn’t have anyone available to answer the phones, but There were 4 associates behind the counter working that day. The workers always seem careless & unwilling to help. I have text notification turned on my cell, but I NEVER receive a text when my script is ready for pickup OR if there’s a problem with my script or insurance. The lack of due diligence from the staff in mind bottling. Instead of taking accountability, twice in a row, TWO different staff members claimed my insurance declined because they no longer accept my insurance. When in fact, I had just gotten 2 prescriptions filled within 3 weeks prior, using the same insurance but they were using the wrong insurance that I had already asked them to remove months ago. What an inconvenience it is to anyone who believe that they actually know what they’re talking about half the time! The only reason I questioned it in the 1st Place is because of the invalid information & careless attitude that I've experienced from the staff at this location already. I don't know if they're under paid & overworked, but the attitude they exude isn't a positive one.
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March 2024 by Morgan Perry
There’s never anyone in the store for assistance and nobody ever answers the phone in Pharmacy, 30 mins each call and still no answer multiple times.
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February 2024 by Deb Rowan
This is the 2nd time I’ve had to wait long past my appt. time for a vaccine. As I sit here waiting, I’m listening to the pharmacy staff complaining about being “under staffed, under paid and nobody gives a ****”
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February 2024 by Brenda Williams
Associate are friendly & very helpful…
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February 2024 by Joel & Alicia Webster
We’ve encountered the rudest staff at this location in the pharmacy. Honestly they should just close. It’s sad the way they treat people. You wait forever for your prescription, only to be treated like trash. Hopefully corporate does some major adjustments here.
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February 2024 by SP N
Horrible service. Don’t answer calls.
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February 2024 by DIANE PELZER
The associate who was assisting everyone while I was in the CVS, was pleasant,, helpful and seemed to enjoy assisting her customers. Keep up the great work.
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January 2024 by Mrs. C
A long wait at the pharmacy is guaranteed. I also think the job description for the assistants must require them to be rude, especially over the phone. I stopped going here well over a year ago and had to interact with this location again recently.Nothing has changed. I switched to Amazon. Best decision ever.
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January 2024 by Rachel Parton
The pharmacy at this location is so much better than the other Harrisburg location. Minute clinic NP is also the BEST!!
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January 2024 by James P
Very understaffed, drive thru closed, online said order was ready and after waiting in line for 30 min they still said it needed 45 more min to get meds ready. Worst cvs
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December 2023 by Pixel Becca
Always clean and a perfect place to pick up quick needed items. The staff are helpful and willing to find your items.