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December 2023 by Bea Oettinger
CVS has been my “go to” place for many years. It has so many quality items and is a wonderful “one stop shopping” experience!
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November 2023 by Teresa Cope
This is the best CVS pharmacy I have had the pleasure of working with!They are always friendly, willing to answer all my questions and alert me to any delays that might acure.Thanks for all your dedicationand hard work...
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November 2023 by KKLouie
Don't go here for the minute clinic the clinician has a horrible attitude, waste of time, door was slammed in my face. All I needed was a covid test and drove pretty far to get the appointment, and was the only appointment around my work schedule.Hard to find the store with the directions the CVS minute clinic auto sends in text because it says "you've arrived" on the wrong side of the building when you enter the back side of the shopping center. I was a few minutes late due to this, but noticed there weren't any patients on the que screen or waiting, both rooms had no patient and the doctor (woman with long dirty blonde hair) said she couldn't see today, and said nobody else has the same complaint (insinuating in lying about the address issue) she said it wasn't her problem, and to complain to cvs about it and slammed the door in my face. The attitude was not helpful in the situation at all. The pharmacist apologized and showed me where the instant tests are.
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November 2023 by Hailey Edwards
Terrible minute clinic. Having awful side effects to the medicine given and it’s been days since I’ve been able to reach someone.Absolutely not okay
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October 2023 by Christina P
I scheduled a MinuteClinic appointment which was simple to schedule online. Once I arrived to the location, the signage for the Minute Clinic was easy to spot- I checked in on my phone and was seen promptly. The assistant checking me in and the Nurse Practitioner were both very friendly and patient, listening to all my symptoms. I didn't feel rushed and felt like I received quality care. I asked for my prescription to be sent directly to the pharmacy within the store (even though it is not my main pharmacy) and they were super fast filling my prescription. The employees working behind the pharmacy were all very nice and friendly (which has not been the case at many other pharmacies I have been to). Overall, I was very happy with the level of service from everyone I encountered at this location. I would drive out of my way to come to this location based on what I experienced today.
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October 2023 by Jessica Goldfarb
I’ve never had a pharmacy continually lose my prescription. After 3 times of failing to find my prescription after my doctor sent it over, I physically watched him enter the correct store and submit the prescription. And of course, 3 days later they somehow don’t have it.I called to ask why and they were argumentative with me over the phone. Wouldn't let me speak and insinuated I was lying that I watched the doctor send the prescription. Then they hung up on me.Time to switch pharmacies.
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August 2023 by A Colaco
This CVS location always seems to struggle with helping customers. While the store is clean and organized — and sale price tags are displayed (which is not a common occurrence at Charlotte CVS locations) — if you need anything (help with in stock item, pick-up and online order, locating something in the store, etc.) you are typically hard pressed to find someone who can help you. It helps to walk the aisles and ask for help, but I think that the moment they installed self-check out registers, the team decided they didn’t have to staff the front of store. Just be mindful if you visit this store and questions or need help.
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July 2023 by Tina Necasek
I was so pleased with the photo puzzle gift that I ordered another!
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June 2023 by David Livengood
Jay the pharmacist is rude and lacks people skills. He doesn’t listen when you ask questions. Jeremy is a much better pharmacist but he’s not always there. The one star is for Jay the rest of the CVS IS 3.5 stars.
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June 2023 by Rodney Chambers
Great store, great service, great employees, nice friendly environment.
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April 2023 by M M
I agree with the other reviews shop lifting must be at an all time high! I patronize CVS frequently because I coupon but I was followed around the store by female Hispanic employee . How are you a minority racial profiling other races ??? You don’t combat theft by following people around the store!
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January 2023 by Arthur Dermas
My wife has been there for a prescription. She came across a very impolite person showing little respect and no customer service to help resolve her prescription issue.I do not recommend that location
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September 2022 by Allie Hinds
Workers at the pharmacy are great, some cashiers are super friendly, but I had the displeasure of meeting Romana today. She was very rude and condescending when I was having trouble at the self checkout. The coupons kept voiding and wouldn't work and I asked for her help. She did her thing and then it didn't work again and I needed more help so she was huffing and puffing and blaming me for not putting in the damn coupons even though she took them out!The cashiers are usually not this obnoxious, and I didn't want to bother her for help since she was clearly already in a bad mood. I heard her and another woman complaining loudly about other customers. I go out of my way to be nice to everyone, ESPECIALLY in the retail or service industry. This woman just took her issues out on me and I didn't appreciate it at all.
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August 2022 by sophia hallinan
Racial profiling is bad here. I was looking for beauty products I had a coupon for and security was called on me because I was “there too long.” Rushed to make my selection after that and went to check out and gave her my coupon which she denied after it didn’t scan once and said “so how are you gonna pay for this” in the rudest tone. I told her no, you’re gonna scan the coupon again… and guess what it worked. If people just tried to do their job instead of complaining, assuming the worst, and being rude they’d be a lot happier.
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June 2022 by Amy I.
Not helpful and rude pharmacist. The only good thing about this pharmacy is location for me. I'm looking to switch