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March 2024 by Cee Y.
Needed some gloves and they had several cold weather gloves to choose from. Price was average. Sales team did well.
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February 2024 by Latrell F.
I just had a great experience at dicks sporting goods. The customer service there was outstanding. The reps name was Joey great football conversation and he exchanged my item that I ordered off line and made sure everything was taken care of care of, even with the difference in price. Awesome having people who look out for the customers, great job Docks sporting goods at the Carolina place mall!!!
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February 2024 by Robin Champaign
Came to pick up an order placed. And paid for at 8:30am. Front desk person could not find order. Why because someone did not fill it. Claimed no merchandise to fulfill.But Dre went to his order/inventory. He called the exact location in the inventory for the item. Such a great employee. He waited on two other shoppers looking for cleats. Dre went over and above for us snd for his employer. Friendly, knowledgeable and professional. All for a Hornet All City Basketball. Thank you Dre.
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February 2024 by Uriel Lara C.
I needed to try on some shoes and no one was there.
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February 2024 by Drew Williams
Visited on a random Thursday to pickup some softball gear. Store was clean and not busy at all and staff helpful. Very different from weekends when we usually pop in - tough to find shoe helpers on weekends They price-matched vs. Amazon which was awesome!
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January 2024 by A L
Purchased a pickle ball paddle that immediately began to break down. Paid $250. The return offered was $50. Not shopping here anymore. What an incredibly horrible experience.
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January 2024 by Daniel Williams
Service was top notch!
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December 2023 by S.H. Salif
This is a really nice store. Except there are zero youth soccer jerseys. Apparently they don't even carry them. How is that possible when they have a million men's jerseys in stock? Genius marketing decision.
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November 2023 by Zachary Harner
If you’re in the market for golf clubs, go elsewhere. They try to charge for a bay rental to hit demo models of anything. Employee in the golf section was hiding from customers in the hitting bays and could hardly be bothered to look up from his phone.
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September 2023 by Isaac Hunde
Everything you need from sports, to just clothing. Somewhere I always head to for back to school shopping from the best of brands.
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August 2023 by Samantha “Sam” Lentz
The kiosk is a such an incredibly dumb idea. Wasted so much time giving the employees the benefit of the doubt while waiting for shoes but other customers were flagging down employees the second they walked out from the back & got helped right away.Walked in at 6:00 checked out at 6:50. We waited 45 minutes to try on shoes before purchasing. Overall they need more employees over in the shoe section and need to get rid of the irrelevant kiosk.
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August 2023 by Zach Smith
Can you please put Tballs on door dash u guys have all the baseballs and other gear but no Tballs!! I need Tballs and cannot drive to ur store
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July 2023 by Sandi Hengle
No employees to be found in the a tore other than the front and back extremely busy checkouts to answer questions. Had to walk all over the 2 story store trying to find the kayaks with no luck. When I finally found a person , after waiting in line at the checkout just to ask, turns out they didn't have not one kayak! I don't know how that is possible in such a big chain of stores. But it was a clean and neat store
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June 2023 by Lara Berger
This machine was supposed to help shoppers notify staff of a shoe(s) they wanted to try on. I tried it and discovered it was easier to flag down an employee. Those minutes when I thought the technology would work were super frustrating because other people were being helped and no one asked if I needed anything. The kiosk seems like a good idea but the staff needs to use it otherwise you have a bad experience. That or lose the kiosk altogether so you’re not setting up a false expectation.
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May 2023 by Jayden Lawrence
manager and employees have a complete disregard towards customers. They will not help you if anything goes wrong, and plus they have employees that just sit around and not help anyone that’s needs it.
