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February 2024 by Morgan Stafford
I came to Dillard’s at 7pm to purchase two Parfum de Marly fragrances—I already knew exactly what I wanted as I had met with Lynne earlier this week (Lynne rocks, she is very personable and knowledgeable fragrance associate and has a low-pressure attitude.) Unfortunately Lynne had already left for the day.I directly spoke with two sales associates. one was busy with something and could not help me, and the other was talking with another customer and letting them try different scents. I left without making a purchase after waiting around for 15+ minutes without anybody looking at me. What was supposed to be a quick and easy purchase was turning into a bigger process.Normally I wouldn’t mind waiting, but I explained exactly what I was purchasing as we were standing at the Parfum de Marly kiosk. Additionally, I expect a bare minimum of care and attentiveness when making an expensive purchase. Bummer
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February 2024 by Vivian Walden
You can find everything. Very good organized, staff very friendly
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February 2024 by Robert Beurkens
Can't return unworn pants with a receipt because they were on clearance and there is only a 3 day window for returns on those items. It would be great if someone told me that when the items were purchased, it hasn't even been a week. The lady in customer service (Sunday evening 5:30) was uncaring, unfriendly, and rude. She should get into a new line of work. She took pleasure in denying the return.
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January 2024 by Amy Davis
We bought shoes there today. My daughter tried them on and they were clean and in a nice box. We drove home to Asheville NC and when she went to try them on they were dirty and there was mouse poop in the box. Obviously the sales person switched them when he put them at the counter for us to pick up.Very disappointed as these were a present for her rehearsal dinner and we live two and a half hours away from there. I have never had this happen before and would expect better especially when paying $90 for a pair of shoes!
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January 2024 by Enoch Jernigan
Average. They could use a make over.
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January 2024 by Karen Caplan
Mr Marcus works in the women’s shoe dept at Dillard’s SouthPark Mall .He is so helpful, pleasant and kind while he is assisting youHe makes you feel special and doesn’t leave anyone out that is around him !!!!And he gives you his undivided attention at the time when he is helping you.He is an awesome, fun guy!!!
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January 2024 by Rob Diego
Called today and they don't have curbside pickup do to staffing ? What's the point of offering it?
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January 2024 by Netflix& Chill
Nordstrom has the best cologne.i purchased the Chanel blue 5 oz
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January 2024 by Christie Winn
Terrible customer service when trying to handle an online return with a gift receipt. I understand it’s busy but the employee is the one who works for the store and should know how to handle these returns.
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January 2024 by Shaniqua Christian
I called 5 times to speak with the shoe department.. I received the voicemail each time. I called again seeking assistance only to be told “ma’am they are clearly busy and we can’t help you” I am confused on the lack of customer service when wanting to spend money at the establishment.
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January 2024 by Cathy Carpenter
So many great choices in each department. Customer service was plentiful and excellent
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January 2024 by Robin Champaign
Went shoe shopping with my daughter. We went to Belk’s first. Found a pair of Vintage Havana pink glitter tennis shoes and a Betsy Johnson Sidney. Even though Belk’s was super busy and the Betsy Johnson Sidney shoe my daughter wanted was sold out in her size, the sales professional brought out an equally pretty BJ pair. We bought both at 30% off for a total before tax $123.90.Still looking for a pair for her outfit, we decided to go to Dillard’s. Purchased a 3rd pair. But at Dillard’s the Vintage Havana shoe almost the same design was $130. No price match. Guess that is why Dillard’s shoe department had less customers than Belk’s. Normally love both department stores.
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January 2024 by Richard Samuel Michel
The best place ever
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January 2024 by EproVisual Video and photography
Dillards South Park mall has the best party selection dresses above all the other Dillards in the area! #promdressesDILLARDS is one of our first options to recommend the second wardrobe change for our #eproquinceañeras
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January 2024 by Yordanys Rodriguez
Good things