NC DMV Tag Office

Hours: The NC DMV Tag Office is a location that receives mixed reviews from visitors. Many customers appreciate the friendly and helpful staff, highlighting the professionalism of employees like Tiffany, who are described as knowledgeable, efficient, and patient. Several reviewers mention that the service at this location is faster and more pleasant compared to other DMV offices, with some noting that they were in and out within 20 minutes or less. The office operates in a shopping center with ample parking, making it convenient for visitors. However, there are notable concerns as well. Phone communication appears to be problematic, with multiple calls going unanswered or being met with full mailboxes, which frustrates customers trying to check on availability of tags and stickers. The office seems to be frequently understaffed, leading to long wait times—sometimes over two hours—which can be compounded by visitors arriving unprepared with the necessary paperwork. Despite these issues, many customers still find the staff to be helpful and the overall service better than other DMV locations, citing professionalism and kindness as standout qualities. Overall, the NC DMV Tag Office is recognized for its friendly staff and quick service when not overwhelmed, but it struggles with staffing shortages and communication challenges that can affect the customer experience.

1. Charlotte, North Carolina