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August 2023 by Alison Shipley
Do not use this Dollar General. They have no idea how to do a refund. And I'm still waiting for my money.I've been waiting over A week for a Response Their management won't return calls. The phone number for the store goes to straight busy so I was given a cell phone number. Which still isn't responded to.
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June 2023 by Kitty Harkey
Would have been nice to update your app that the store was closed for remodel. After a 20-minute trip and 30 minutes on Independence, I was not happy. Please put close on the page.
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May 2023 by tiffani capozziello
2 days in a row at 10am the store is locked no sign on door all lights on register lights on. No one picks up the phone when you call either!! This is our go to store! Definitely not happy about this especially with no sign on door saying “I’ll be back in however long needed”. Unprofessional
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April 2023 by Charles Gary
I was visiting NC at a sports event in Matthew's NC. I usually stop by DG in my home town On sundays to bus next for my kids and myself. So I saw this particular dollar general at 7411-31 E Independence Square And decided to stop we walked into the store and start it to shut around for on usual snack products. I needed to use the restroom so I walked to the back to find the restroom. There was a sign on the door that said see customer service for the key. So I walked backup to the front and there was an older black lady working on the regisir. I grab her attention and ask if I could have the key to the bathroom. She stated that we don't have a public bathroom. I said ma'am. There is a bathroom in the back. She said but it's not public and then I asked so why is there a sign on the door to ask customer service for a key and she preceded to? Tell me that I needed to ask another associate so I collected my kids and remove myself from the store. I did not understand why she lied if she did not care for me to use the restroom. Then she could have said they are not working the not in working order. They're not open right now anything other than we don't have public bathrooms which the store does have public bathrooms. I was totally shocked and surprised that someone would just make up a lie for no reason at all and have never experienced that type of treatment from any. Other dollar general that i've gone intoo.
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March 2023 by Brittany C.
I frequent this store at least once a week. The morning staff are wonderful which would be the older woman with the nice black frames and the Assistant! 3 stars for them! The Woman with the locs needs to find a new job because she never smiles and seems like she doesn't want to be there. This store never has merchandise. The shelves are always empty or sitting on carts to be worked. There is always more than one person working so I don't understand the issue.
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November 2022 by christina smith
They're supposed to close at 9pm. I'm here at 6:30pm and the doors are locked. Lights are on. Multiple people have tried to get in. A part of me is concerned but another part of me is extremely annoyed.
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October 2022 by Lia Collins
I came in the morning on 9/28/2022 around 8:35. There was I guess someone that you all considered a manger . Well she was extremely rude for one took 20 mins just to come out and she’ll us all check out . When I mean us there was 5 of us waiting to be checked out. There is no telling how long the first two was waiting . They were there when I walked in waiting in line . Then she finally comes and checks us out and starts arguing with this man about money and I ask her can you stop arguing with him and just check him out please we would all like to go. She continues then starts going off on me about her personal life and how she doesn’t have to wait for me or check me out after I’ve been waiting on her for 20 minutes like it’s our fault . This is not a good look. Will not be going back there !!
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October 2022 by Sandee Sieminski
Great customer service! I accidentally left one of my bags at the store & didn’t realize it until I got home. The cashier was kind enough to keep my bag at the front of the store for me.
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August 2022 by Mee Me
Silias the store manager needs training on his mannerisms and customer service. I asked for a price check on items that didn't have a price on them and one item that said it was for $1. He's working by himself and had 2 trucks pull up with beer which he was going back and fourth with the truck drivers about why they brought so much product. Anywho, he proceeded to tell me he needed to go check the price but the way he said it was rude and very unprofessional. I told him don't get an attitude with me because you're understaff, then he begins to yell I can leave the store smh really. All because you have to do price checks, have trucks to unload and customers to check out? Baby if you hate your job that much QUIT!!! I'm pregnant and didn't feel the need to start a screaming match with this big grown man. The store was junky and had carts all over the place!
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July 2022 by MTerm
Everytime I go, the employees have a sign saying that they are not in the store, it's been like this for days. What happened?
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June 2022 by Michael Shelly
Nice place overall. It's convenient from my location and always stalked up with items. I will say everytime I enter the store it has a weird smell like sewage. But there is an amazing young lady with beautiful curly hair . Her customer service is 10/10. She's the only reason I come to this location.
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June 2022 by Lexie
Ive had issues where this store has closed early and I have to drive back home. I wish the shelves were more stocked and there weren't so many boxes everywhere so you can barely walk but the cashier was very nice.
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June 2022 by Mia Marchand
This is my second time coming here and the door is locked with no sign in the middle of the day. If you’re hiring just say that!
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June 2022 by Deborah Sumlin
Sometimes it the only store I can find what I need and still cheaper
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April 2022 by Cynthia R
Nothing worse than going into a location to spend your hard earned money, go to check out and the cashier can’t even be bothered to give you a simple hello. Rude as ever. Like I was bothering her by patronizing their establishment. She definitely didn’t want to be there that’s for sure
