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January 2024 by Bria Smith
We were visiting the store and was not greeted at all. We even got to a point of being right in front of three associates and they still didn’t greet us or ask if we needed help with anything. The three associates ended up going to the back of the store leaving us to tend to ourselves. There was another customer in the store who also wasn’t helped. The music in the store was very loud. If they would have spoken to us we wouldn’t have been able to hear them without yelling. This location really needs to enhance their customer service skills. We were interested in purchasing an item but because there was no one on the floor to greet us or assist with the item, we left. Even when leaving, a male associate came from the back and didn’t tell us to have a great day.
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August 2023 by Cameika H.
I was looking for a newly released pair of Jordan's and stumbled across DTLR. The shoes were sold out everywhere but they had multiple sizes in stock here. They shoes were even cheaper than the other stores. The service was satisfactory. The sales lady was very helpful. The store has a great variety of clothes and shoes for the entire family. The prices won't break the bank.
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August 2023 by mike dorsaint
Whitney, the store manager, provided excellent customer service. I'll definitely return to this place again because of the positive experience.
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August 2023 by Terence Jamison
You can get in good trouble here?
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April 2023 by Armon Mattox
Worst customer service ever .
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January 2023 by S B
Girl ring the stuff up and stop running your mouth! Chit chatting like you don’t see a line! Ghetto! No customer service at all and everybody just standing around! It doesn’t take that long to ring up shoes! Even my daughter said mommy let’s just go.
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January 2023 by Cece P
Walked in and no one spoke walked directly behind the guy who was folding pants. Terrible customer service
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December 2022 by Terrance Saunders
Manager is super helpful
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December 2022 by Rex GameWell
Nice place that has what you want.
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December 2022 by Aerial Heating & Air Conditioning
Worst customer service!!! My wife and I are here in-store right now. Not one person has asked if we need ANYTHING!!! One little girl with a bandana on was closest to the door looked over at us and didn't utter a word!!! Looked at us and turn right around as if we didn't exist. Might a fact right now she on her phone walking around the store. Girl at front counter acted knobish with my wife when she asked the pricing of a shoe that didn't have a price in it.
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March 2022 by Ayanna Brown
Would give them a 0 but that’s not possible, that girl with the blonde/ orange hair with black roots long lashes is RUDE! Straight up rude! So disrespectful
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March 2022 by Akeya Polk
Girl with long braids . Real cool . Went the extra mile to make sure I got everything I was looking for .Will be shopping at this store again
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March 2022 by Akiyah Polk
They have the best sales . Manager really cool .
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March 2022 by Aaliyah Shaheed
Girl with the long braids was really nice & helpful
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January 2022 by K Foxe
Worst store ever. Kids as managers that have no respect for customers. Vulgar music. People do not go to a shoe store to hear profan music that you would hear at a night club. 5 thumbs down
