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March 2024 by Jessica P
Even though the wait was long for my order, the manager and staff there made it not unbearable and kind of fun to wait for my order to be ready. Even made sure that an out of stock item was given to me at a later date when it cane available.
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March 2024 by David A Ruch
Stop here once a week when visiting granddaughters. Great service, great people.Parking: Not an issueWheelchair accessibility: Right off parking lot
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March 2024 by VIZOR
Haley and Grim are the best always
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March 2024 by Timothy Gosey
Excellent customer service. Very clean and well maintained. The outdoor sitting area is nice when the weather permits.
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February 2024 by debbie seiber
The staff is always friendly.
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February 2024 by FRANCIA MAITA
Bad attention! The American woman who is there in the morning treats the people and drivers who go to that store badly!
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February 2024 by MyCatHasNoHairHelp
Brilliant service. Was served by a new employer, spoke briefly to him and he was very polite and even got my drink ready when he saw I was waiting.Very polite service from both the gentleman and lady working yesterday and would certainly go
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February 2024 by Elisha Hailey
The young lady that worked there did not acknowledge us when we entered the store. She was in the back and I repeatedly said "excuse me ma'am" she ignored me each time and then when she was ready to come to the front she rolled her eyes at me and said "I'm coming".. I told her she could've acknowledged us, greeted us, or say she'll be with us shortly instead she was extremely rude!! My teenage son and I left without buying anything because I was so disgusted with her attitude and lack of customer service skills. We went to another location and the difference was a full 360...won't be going back to this location.
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January 2024 by Robert Whitehead
Slow service. Always understaffed. Be ready to wait.
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December 2023 by Andrew Decker
greats service!
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November 2023 by Jacob Danens
Worst Dunkin in Charlotte.
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November 2023 by emily
this place is so unprofessional. it’s very obvious that management cannot train new employees. don’t hire new people if you can’t be patient enough to teach them. besides that, the donuts are dry and stale. i would prefer they just tear this store down and replace it with krispy kreme.
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October 2023 by Tina Trout
Worst Duncan ever. Avoid at all
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October 2023 by Ben H.
This was probably the worst Dunkin experience I've ever had. I come through here often and I decided to stop this afternoon. They seemed understaffed and the staff that was there seemed overwhelmed, idk they seemed nice but something was off and lacking.
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October 2023 by Erin V.
Messy and SLOW. Garbage overflowing, chairs everywhere, spilled drinks. 4 people working and I waited for 20 min for 2 donuts. Ridiculous.