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March 2024 by Melissa Elias
Ordered a tea and a multigrain bagel toasted with butter. Got a coffee and an everything bagel, no butter. Like they weren’t even close. So I paid $7 for something I didn’t order ?
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March 2024 by M C
Cashier was rude. The other girls were fine. If not for them I would've gave one star.Too many things weren't working. So no hot beverages, no sandwiches and no app pay.
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March 2024 by melanie s
Terrible service.
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March 2024 by praneetha bollineni
They only have very few varieties of donuts and they tasted different from other DD
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February 2024 by Kristin
The worst fool 15 minutes for my sandwich which was burned. They pumped out 50 coffees in the time it took her to do 4 sandwiches
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February 2024 by Cherry Shen
Worst place in this airport. Food items on menu not available. Don’t take Dunkin app rewards QR code. Awful employee attitude. And disgusting environment. Employee would rather stand there chatting than wiping down the counter that are covered with stains and trash.
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February 2024 by Arely Solano
Horrible costumer services … they don’t know how to treat customers… also they don’t care if they give you the wrong order… I paid $12 for a small coffee and chicken wrap after waiting 15 minutes for my order.. when I finally open my bag I got a bagel with cream. Cheese … what a disappointment.
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January 2024 by mavi costley
So fast. They do things 3 times the speed.
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January 2024 by Sarah C.
wish I could give 0 stars, staff was terrible and so rude. just go to starbucksspecifically a short girl with dark hair with red in it had an attitude and should be fired- my sister also had a bad experience with her I've never written a yelp review before, but just had to because of how terrible it was
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January 2024 by Logan Green
Employees were rude and they weren't serving food, only
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January 2024 by David Komito
I’m a loyal DD customer, go daily at home. Something is seriously wrong with this Dunkin. They always open up late, employees couldn’t care less about the customer. Really unfortunate and despite the countless 1-star ratings, no one seems to care. Speaks volumes…
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December 2023 by Jeff L.
Lines can be long but the coffee is worth it and they do offer excellent donuts service was prompt and I can't complain
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December 2023 by Renee L M
They don’t offer the holiday flavors & apparently aren’t connected to the app, so I couldn’t earn or redeem any points. Also, only 1 employee in there on a Sat night when the airport was very crowded—good grief!!
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December 2023 by Crystal Love
There were at least 10 people in line and 1 employee. Her name was Butta, and she was absolutely amazing, she worked quickly and thoroughly. She smiled at each customer said kind words and all of us left her line smiling and satisfied. DD you have a great employee, you better cherish her, this customer service we experienced was phenomenal
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December 2023 by Latatia Washington
I passed by many Coffee shops in the Charlotte Airport and ultimately stopped at this Dunkin Donuts for a quick cup of coffee. LaQuanda made me feel so welcomed,, she was extremely wonderful & accommodating and because if her going above and beyond in kindness and outstanding customer satisfaction she truly made me feel most valued as a customer.!!Thank you LaQuanda for the delicious coffee and for adding extra joy to my day! Fantastic job!!