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March 2024 by Tiffany
We are using e e ward in our move. Mark made the packing and moving process seemless. His crew took care of our home and belongingsAs if they were their own. We have never had movers or packers before and we are so grateful for Mark and his team making the process so easy!
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February 2024 by Shoresh S
I chose to work with E. E Ward after I received a couple of quotes from various companies for my move form NC to WA.The mostly 5-star reviews here played a major role, so I wanted to share my firsthand experience with those who might want to use my review as one data point in the future.The process was straightforward: a call with estimator, getting a quote, negotiating, working with a coordinator, packing loading and then unloading. The E. E. Ward team did a good job in the fundamentals. What they lacked, and for that they get 2 out of 5 stars, was accountability and paying attention to details.Let me elaborate:Scott: 1 starHe claimed to be the only person I will deal with in the entire process. It was not the case and as soon as I signed I worked with other people. That’s FINE. Not a big deal.The problem occurred when in the destination, the team unloaded but did not unpack adding hours and hours of work for me and my wife.I had asked Scott to match other offers that clearly had unpacking and removing cardboards included. Scott responded to my email saying “it wasn’t in my contract. I’m sorry!” And that was it. And I have not heard from Scott since. Even after I forwarded him the past communication with other company’s quotes where I clearly asked to match the other offer.Scott could act professionally and simply let me know that a mistake has happened somewhere in the process; unpacking is not included and they have to charge me extra for the service. In return, they also take the responsibility and offer me a small discount. Instead, Scott chose to do … nothing!Misty: 5 starGreat communicator. She was proactive to let us know about the next steps and kept us up to date about the arrival date.Movers in NC: 4 starNice and kind. The only issues was that they did not pack furniture and mattress well. Furniture have minor damages and the mattress is wet with a big purple stain on it.The driver: 4 starOur driver, was kind and responsible. He did a good job helping the movers as well.Jeff, however, disassembled many items to fit them better in his truck saying that the team will take care of it in the destination. No one did.Packers: 3 starVery kind and caring. However, they mixed our stuff in different cartons, making it very difficult to find and organize things. One big plastic container was packed inside another box, and irrelevant items had been stored together. You simply don’t expect that work people with 20+ years of experience.At the end, our stuff were not packed professionally, and were not unpacked at all, as we had expected. I had to spend hours and hours to unpack; a time I could use to focus on the new job. And I had paid more than $9000 for the move.
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February 2024 by Samyuktha Palli
We had a very smooth and timely move with no hurdles and breakages. Everything was handled very gentle. I would love to recommend them. In love with their serivce. Great to work with them.
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January 2024 by Jerel McDaniel
Amazing process!!! Never experienced a move like this before and I must say I don’t think I’ll ever move myself again. Very professional would always communicate changes or any type of delay. Bethany is awesome took very good care of me.Thank you all ??
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January 2024 by Diedra Shorty
Everyone was very friendly and they both packed and unloaded swiftly and efficiently.
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January 2024 by Trevor Sheets
The movers did a great job. They moved our whole house out of the storage unit and into our home in only a few hours!
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January 2024 by Emily Robertson
Really have zero complaints. Communication was on point. Arrived when they said they would. Hustled. No excessive breaks. Just smooth and pain free! 100% recommend!
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January 2024 by John Powell
Great team, great service! This was our fourth time moving for a company relocation. I can say by far that this team was the best. The crew was extremely professional and very patient. They showed up on-time and cleaned up afterwards. I was so impressed during the pickup of our household goods that I requested the same crew for the delivery portion of the move to our new home. I would definitely recommend! Be sure to ask for Lee when you call!
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November 2023 by Kristen Ponte
EE Ward helped me with a move for a relocation for work. Marc and his team did EVERYTHING for us, they were kind and professional, treated our belongings with care, and made the process stress free - they even played with our kids! Highly recommend and big thank you for being there during such a crazy time for the family.
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September 2023 by Mack Jones
I have worked in six different cities within 5 years for my company and ee Ward Moving and Storage has handled everything for me they have always been professional however the very last trip to the Indiana Kentucky Tennessee region has been absolutely phenomenal the movers went above and beyond every step of the way and they were so courteous and polite even to my neighbors who were trying to move them out of the way while they were helping me. They turned what could have been a tough situation into something that was very calm and extremely courteous. They were so clean and so quick and so efficient that I had no idea they were already finished and then they went above and beyond to go and purchase the nuts and bolts that were missing for my bed they came back and installed everything quickly. I wanted to give them so much more money or so much more of anything but I was not able to. So I just recommend that they have a raise of some kind these two gentlemen were absolutely perfect I cannot say enough about them but ee Ward overall is exceptional. These last two movers knocked it right out of the ballpark I wish I could hire them for my company.
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September 2023 by Clayton Roberts
Great experience with E.E. Ward. We moved from North Carolina to Tennessee, and the process could not have been more seamless. Kevin Moore and his crew, Drew and Jeff, were extremely responsive, diligent and professional throughout the entire move, and really made the experience easy on us. Would recommend E.E. Ward to anyone, and will be using them again in the future.
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September 2023 by Phyllis Alston
E.E.Ward is an amazing moving company. The leaders care and are attentive. The men who move you are absolutely awesome. I have separation anxiety because they made me feel like family. My items were treated with the upmost care and the men never once complained and worked so well together as a team. I recommend E. E. Ward to anyone who plans on moving; call E. E. Ward, Grove City Ohio
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September 2023 by Jeff Peters
The workers were very friendly and professional. They took very good care of our furniture wrapping each piece with extreme care. We had no damage and no issues at all through the entire process.
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August 2023 by Sarah Parker
Great experience moving with EE Ward from Myrtle Beach to Charlotte. We will move again in the next year or so and plan to use their services. I was blown away by the attentiveness, professionalism and customer service of both Mindy and Kathy, the move coordinators. Above all else I value their contribution to making this a successful move. The packing and loading crews on both ends were also superb; these were experienced workers who cared about our home, belongings and our family. The move lost one star because of errors on the part of the driver, whom I would not want to work with again. But he was such a small part of the process, that we consider the work itself and the move to be a success!
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August 2023 by Lorraine Krause
Mark the driver and Misty the coordinator were very quick to respond to any of my questions and needs and Professional .I can't tell you what a relief it was for them doing it all and getting it done right. We are extremely happy with our movers and all the helpers who were great.Thank You again for it allLorraine and George Krause
