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March 2024 by Jenna Z
Unprofessional. I confirmed the text that id be there for the appointment and you guys allowed someone else to fill it. Horrible service.
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January 2024 by Abby Draper
I was having some pain in between my shoulders (likely from sitting at a computer screen all day and the hustle of switching between video meetings!) so I called to see if they may be able to fit me in for a massage. The woman that I spoke to on the phone was able to find an hour with an elite masseuse for me later that evening. When I got there, the staff was so welcoming, friendly and accommodating -- understanding I was tired and sore. They answered my questions, told me a bit about Nicholas who would be taking care of me and were genuinely kind and gracious as I waited for my appointment. Nicholas himself was also incredible. He listened to what I was hoping to accomplish, and spent the next hour of our time together focused on what I had shared with him. I actually think I fell asleep I was so relaxed and comfortable. He brought me a glass of water, walked me to the front desk and wished me well before I left. I will absolutely be back and I appreciate the kindness during a busy season of work for me very much.
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January 2024 by Ron Hagood
I love coming to Elements Massage, the environment is relaxing and the staff is very friendly. The service is everything described and the experience leaves you ready to schedule your next appointment before you leave. I highly suggest Elements Massage and my therapist was Gigi!!!
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January 2024 by Chacara Harvin
If you prefer deep tissue, ask for GiGi!!
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November 2023 by Lisa Passehl
I have been going here for a couple years now and am so happy with the customer service team and massage therapists that I have been matched up with. I highly recommend it as a great way to engage in some monthly mama downtime and self care!
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October 2023 by Meredith Campbell
Had a great massage experience!- easy to book right online- nice waiting area with friendly desk staff- calming rooms with a salt lamp, sound machine and soft music- the massage bed was warm- loved this!!- Kira was great!!She checked in at the beginning asking what I was looking for in a massage, and checked in toward the beginning on the pressure.Other massages I've found focus on the back but she spent an equal amount of time on back/neck, legs, feet, arms, and hands.The massage was finished with cold water and a piece of chocolate
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October 2023 by JD Woody
Communication through text and email are great. The facility is very clean and the employees are very nice and professional.
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October 2023 by Sarah Somers
Recommend fully understanding who you book your massage with in advance to scheduling. I told her before starting I wanted the full hour to only focus on getting the knots out of my upper back/shoulder/neck area, I had maybe a 40 min (paid for 60 mins) massage and got absolutely nothing out of it. I was slathered in lotion and it felt sloppy like she had no idea what she was doing and I walked out with the exact same pain going in, not the slightest bit of relief. It was the weirdest “massage” I have ever felt but there appears to be a lot that do a good job there, I just didn’t schedule with the right one.
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September 2023 by Deborah Giordano
Massage is great but cancellations are unacceptable. Never will go again. Not dependable.
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September 2023 by Ash G
Brandye was absolutely incredible! She asked exactly what I was looking forward prior to getting started and then delivered the best deep tissue massage I have had in probably 5 years. The pressure was just right, and I woke up feeling so refreshed the following morning. I will most definitely be back!!
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September 2023 by Brandon Keel
Beware these crooks apparently charge $35 for a late cancellation.. PER MASSAGE. Since I had booked a couples massage, that's a cool $70.. for nothing! That should be criminal!! And in fact likely is.. I never signed anything. Buyer beware, will never go here now.
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September 2023 by Chris Lawrence
Elements South park has an amazing staff that takes care of all your needs with a smile. I always feel fantastic when I leave!
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August 2023 by Elizabeth White
I had a wonderful experience at Elements Salon. Brandy E worked wonders on a lower back issue I was having. I would highly recommend her and Elements Salon at SouthPark.
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May 2023 by Candace Lopez
I recently visited and got the signature massage with gigi. She was wonderful and did a fantastic job!
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May 2023 by Nelly R
They did a massage for 60 minutes, and they took payment for 90 minutes. The masseuse just stroked my body. This is the worst massage in my life. I do not advise anyone.
