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November 2023 by Chief Gunner
Very friendly and helpful staff. I was in search of a truck. I wish they had more of a selection, but the value of what they had was too good to pass up.Salesman Michael Burgess was attentive to every need and detail including following up after the purchase to make sure I was happy.Thank you!
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November 2023 by Donnell Crippen
Glad I chose Enterprise to buy a car. After years of great service from their rental teams, it just made sense.Gary Murray is a fantastic and knowlegeable Sales Consultant. He made the process quick and simple and was very responsive to questions.If I decide on an additional car, will definitely choose Enterprise Car Sales.
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November 2023 by Shantany Walker
I recently purchased a car from Enterprise sales at East Independence. Brittney and her customer service was outstanding. She made the buying process smooth, ensuring I was well-informed and safe throughout. I felt well-treated and valued as a customer. Highly recommended! Brittney is a true gem when it comes to sellers. Right from the initial inquiry, she was prompt in her responses and provided all the information I needed to make an informed decision. Her knowledge about the product was impressive, and she took the time to explain every detail, making me feel well-informed and confident about my purchase.
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November 2023 by Orlando Figueroa
I had a great car buying experience at Enterprise Car Sales. David was our sales representative and he went above and beyond to assure that we drove the vehicle away that same day. I highly recommend these guys!!
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September 2023 by Beauty Belle
I brought a car from them a year ago with about 65,000 miles. A Year later, here I am still making payments on it and not even able to drive it. It already has transmission issues. Called them, no warranty. No coverage. They won't do a thing. Do yourself a favor go elsewhere. All of their vehicles are in the 60,000 mile mark. You get about 30,000 miles out of it without issues & then you'll be owing on something that has little value and needs costly repairs. The vehicles they sell don't hold their value. You never know what happened before you purchased it because their vehicles are serviced in house so they don't report accidents or damage. The cars they sell were once part of their rental fleet and you have no idea the care or lack thereof each driver took of the rental
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September 2023 by stephonie ivey
Purchase my car in July didn’t even have the car 30 days and had to purchase a new tire from the car being rode around with a flat for too long. Then when it was time to get my plates for the car I got the run around for weeks.I even texted the guy who sold me the car personally and he never responds but her had no problem responding when he was trying to get a sale. Do not recommend getting a car from this place.
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September 2023 by Harold Kimble
I met Ms Thurman a few weeks ago when I stopped by the lot to check your inventory of Pacifica minivans, my daughter and granddaughter. I was quite impressed with Ms Thurman’s professionalism, interest in satisfying my vehicle needs, product knowledge, and personality. Although I shopped other outlets, when I was ready to purchase I returned to the Charlotte location along with my wife to insure that Ms Thurman complete my search and sale. My wife was also impressed with her. My negative concerns presented themselves after the sale. 1). Only one key fob accompanied the vehicle causing me to lose another afternoon returning to have a 2nd one made.2). The vehicle tires were well under inflated with the tire pressure indicator light on. Ms Thurman worked tirelessly to get the ones inflated which were low, although she was unfamiliar with the equipment and how it worked. But she finally got it done.3). The engine oil was close to changing time which I did myself shortly after purchase.4). There was white paint on the front of the roof that I had to compound off. I don’t know how it got up there but it wouldn’t come off even after 2 washes.I would have given 3 stars but it was Ms Thurman dedication that I increased it to four.Harold L KimblePartially satisfied client
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August 2023 by Stephanie Duncan
The office itself was amazing super clean. I was greeted by a smiling face in the parking lot. The process was super easy. Michael and his team are top notch. Everyone was helpful and friendly. Michael calmed my nerves of buying a new car and made it an enjoyable experience. I would highly recommend this enterprise to all of my family and friends. I will be purchasing all of my vehicles from here in the future.
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July 2023 by Cass Cass (CassCass)
David was wonderful in helping us feel confident and comfortable in purchasing a newer vehicle! We have had issues in the past with other dealers and sellers but this was such a smooth and pleasant experience, and we are excited to drive our new addition today!Also special shout out to the finance manager, Josh! He was very good at explaining everything to us and getting us copies of the paperwork like we wanted. We looked at a car Tuesday and by Friday we were leaving with a new car, delivered from Virginia! I didn't know they accepted trade ins, I thought all the cars were rentals that had been retired. Very happy that we came to Enterprise!!
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July 2023 by Shanai Morton
The experience I had at the Enterprise car sales was phenomenal. Thank you Micheal Burgess for everything you did from me walking in stressing about getting a new car to finally helping me drive off lot with a car that I love so much. I definitely recommend if you are looking for a car to go here . Everybody is very helpful .
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July 2023 by Margaret Castagna
David was fantastic! He made it a seamless transaction and had excellent customer service. Josh was also very nice. I highly recommend Enterprise to purchase a car from!!!
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June 2023 by Roxane Johnigan
We recently purchased a car for our daughter from Enterprise Car Sales in Charlotte, North Carolina. Brittany made the process very pleasant. She was honest and informative and not pushy. We completed the process with no problems and would recommend anyone looking for a car to try Enterprise.
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June 2023 by heart sqaud
Hey! I had a wonderful experience shopping with enterprise car sales. Ms. Brittany Smith, she work really hard to find me a car. I really appreciate for making these transactions happen so smoothly and I quickly. I really appreciate the singing experience too ?
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May 2023 by Heaven E
I just purchased a vehicle on April 18th through Enterprise, and I just wanted to say how amazing Victor and all the staff were!! This is definitely going to be my number one place to purchase any and all vehicles in the future, as well!! They really went above and beyond my expectations to make this experience one of the best car buying experiences I've ever had. Thank you again, Victor and staff. You all were truly amazing!!! ☺️❤️
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May 2023 by Ibrahim Alnawateer
I have been driving an expired temporary tag for the past 2 months due to the lack of competence on their part. I was told I would get it within 2 weeks. After reaching out I was told they needed a copy of my license again. They had a copy of my license when I bought the vehicle. I sent that to them. A couple weeks later without having the license plate, I reached out again and they said they would need my insurance card again and that I he VIN number was missing a digit. I updated the insurance and waited. I was told they would overnight the plate and gave me a reference number. Still haven’t received it. I called again and spoke to a manager and was told that they haven’t mailed it and wasn’t sure what happened. As of today I haven’t received my license plate. My office park have given me a warning as I’m not allowed to park with an expired tag. I will never buy from here again and would tell family and friends to go else where.
