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March 2024 by Antonio Young
My experience with your company has been special. You provided me with adequate storage space and options to change if need is necessary. I'm sure my belongings are enjoying their stay?.... Thanks!
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March 2024 by Nerissa Newton
The staff at Extra Space on Graham are so helpful. Nina is best. theThe location is extremely convenient (for me) not to mention the hours of accessibility are great. I definitely recommend this location. The rates were decent for the size unit I needed & the property has cameras everywhere.
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March 2024 by Stephen Malcolm
I did not like the rate changes they kept giving us that was the reason for my move, I was paying $100 for a 5x5, they don’t have any bathrooms located on the halls and every-time I came here I had to urinate. It was also inconvenient for me coming from a storage facility that is 24 hr access to not even being to go inside my unit after work hours, because I work form 3pm to 11pm. The only thing good I can say about this facility is the location. I don’t think I will ever be back.
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March 2024 by Virginia Murray
I can not speak more highly of Mr. Radford as he is the epitome of a consummate professional in all regards. He goes above and beyond to address and resolve any issues in a timely and efficient manner.
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February 2024 by Kristen McDaniel
Awesome person to work with. I highly recommend!!!!!☆☆☆☆☆
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February 2024 by C Roakes
Avery goes above and beyond to provide great customer service. A++++ service
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February 2024 by d davis
They bring you in with the nice prices then raise it almost by 2 times within 12 months
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February 2024 by Carolina Lisa (Ms. Fancy)
I have had a safe and good experience with this Extra Space Storage Unit. The office managers’ are very knowledgeable, helpful, friendly, courteous and keep their word. They have 5 stars by me. Clean , safe, place.Fix issues asap! Very helpful. No complaints. They work with you to help out if possible. I had a 10X15 (moved some stuff out) and asked to go down to a 5X10 and they said, yes ?? the same day. I had left the state but my son took care of it that day and I was on the phone to verify myself and my unit. So it worked out in my favor.They are so helpful. I been to other places and this Charlotte,NC spot is one of the best to deal with.Thanks ?? you staff.CL.
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February 2024 by Brian DeCastro
Not pleased at all, got me in with a great rate and have increased the monthly payment consistently every since. Gonna take my stuff somewhere else as soon as I get back to Charlotte. Also, the times I have been there, it's a hassle just to get a cart.
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February 2024 by Michelle Love
Very clean nicely kept up. Will visit again!
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February 2024 by Malisa Lindsay
The staff is so friendly. I have had nothing but great experiences with them.
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January 2024 by Chanel Weaver
Had Fraud on checking account and had to get it cleared and I was late paying but a friend used her card for me and they waived late fee. Avery is the Best, most patient, and understanding manager at this location.
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January 2024 by Angyl Lee
Nina was so nice, knowledgeable and very helpful. I been with them for at least a year. I know all you're getting is a space for storage but customer service was unmatched and that's very important to me! Thank you Nina
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January 2024 by Niki A
Awesome Customer Service
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January 2024 by Brandy Abel
Great customer service!!