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November 2023 by Jim Aponte
Reviewing the Exxon station in Charlotte presents a mixed experience, highlighting areas of both strength and improvement.On the positive side, the location of this Exxon is convenient, easily accessible for both local residents and travelers. This aspect is particularly appreciated by those needing a quick stop for fuel while on the go.In terms of customer service, the staff at this Exxon are generally efficient in handling transactions. However, there may be room for improvement in terms of friendliness and engagement with customers. A more personalized approach could enhance the overall service experience.The store's cleanliness and maintenance vary. While the fueling area is mostly well-kept, attention to detail in maintaining the store and restrooms could be better. Ensuring these areas are consistently clean and well-stocked would significantly improve the customer experience.The variety in the convenience store is adequate, offering the basic essentials that one might expect at a gas station. However, expanding the range of products, especially healthier snack options, could cater to a broader range of customer needs.Regarding fuel quality and pricing, Exxon generally maintains a good standard. Nonetheless, customers might find the pricing slightly higher compared to other nearby stations. It's worth noting, though, that Exxon often emphasizes quality fuel, which can justify the price point to some extent.In summary, the Exxon in Charlotte has its strong points, such as convenience and efficient service, but there are areas where improvements could be made, particularly in customer service, store maintenance, and product variety. These enhancements could elevate the overall experience to match the high standards often associated with the Exxon brand.
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November 2023 by Nicodemous
Great gas station, plenty of lights, no complaints.
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October 2023 by Doug Agan
The renovation was well overdue but also well done. Clean and friendly cashiers
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August 2023 by Anthony Hardy
Gas was $3.11 and the cashier's were so very friendly and nice...made you feel like you were part of the neighborhood! Men's restroom was spotless! Well done Team Exxon!
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May 2023 by LB Allen
Lazy employees. Told gentlemen behind counter I was unsure if tire air pump was working properly. You would have thought one of them might have come outside to assist me and check. Not! No gentlemen to be found. Poor customer service. Will not patronize this place and I am new resident here. Oh well… I am giving one extra star because the air pump takes credit cards. No change needed. Smh
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May 2023 by Samuel Maldonado
I've never gone inside,at least not in several years, so I can't speak to restrooms or products, but the gas prices are pretty average and it's got a car wash, which is the main reason I come here sometimes. Downside is that like all Exxon-Mobils, the app doesn't work right half the time and doesn't give you points for your purchases.
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April 2023 by Josh Morawietz
Super fast we'll stocked
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March 2023 by Michael Crennan
Sign on the door said “store closed, system down”Found the employee sleeping in his car in front of the store 2/18/23
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October 2022 by Nicky Fast
We had a Camera repair job in the area..nice and clean place in and out..Great Job...
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October 2022 by Dan Hogan (hogie)
Great place nice people get gas there every day to go to work
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December 2021 by Tony Alford
Went there to put air in the tires
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December 2021 by Todd Alford
Went there to get gas ⛽
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November 2021 by daniel teears
I m from NE and was not accustom to the local pervasive work ethic. The people of NC are warm friendly and relaxed. Guess the state ? An attendant pumps my gas. Go early be patient be kind, call ahead ask questions.
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October 2021 by Edmond Johnson
Was there on the morning of 10-11-2021 and the 2 ladies at the counter were extremely rude. Charged for a car wash that was out of service and had so much difficulty getting my money back.
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August 2021 by Kiana Carson
If your card machine doesn’t work SHUT DOWN THE REGISTER. And the black lady with the pink mask and bad attitude. I would suggest she change that before she gets cussed out. Unfortunately I had somewhere to be so I didn’t do it personally.