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February 2024 by Alexandra W.
I love popping in here! I have always been welcomed warmly and love their selection of bows and kids clothes. They have great gifts and never hesitate to do complimentary gift wrapping.
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December 2023 by Robyn S.
My daughter went in for her only child's first birthday outfit. Her excitement was diminished as the owner's rudeness was over the top. I have shopped there...never again. Too many other options with pleasant, helpful owners and employees.
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December 2023 by Colby Bell
I recently stopped in to get my toddler some Christmas PJs and a winter coat that was a little dressier. Both ladies working in the store were so helpful and everything was so organized! They made my shopping experience so pleasant.
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September 2023 by Anne Schwartz
The clothes are nice, the people… well.. I have told myself time, and time again that I would not write a review for the store. But I finally have to do so - I have never been treated nicely here. My son goes to preschool across the street and as we were walking by he asked if we could go in. I cringed. I thought to myself: ‘Everyone needs a second, third even fourth chance.’ I walked into the store with a coffee and my three-year-old and I was quickly scolded by a woman who said, ‘There is a sign on the door. You cannot bring that in here’ (in front of about 8 costumers). ‘I’m sorry I missed the sign’. I said to her. I looked at her and I said to my son ‘This isn’t the store for us.’ I get it - What if I split the coffee on a stack of $100.00 a piece outfit? Who is going to pay for it? (I would by the way). I will now explain one of the 4 experiences I have had in this store. I have three boys: 11, 9 and 3. I needed to buy pants for my sons for their grandmothers funeral. First, I didn’t know that if you purchase something there you will not be able to return it. You get store credit. Which is fine - I understand that being a small business. I did not have my sons with me and, unfortunately, the pants didn’t work. I went to return them and the lady said ‘Oh good we need these for other customers!’ She didn’t say ‘I’m sorry they didn’t work out or how can I help you find something else’. Nothing like that. I am one of nine children. We could not have been afforded the ‘opportunity’ to shop at this store but I like to support small businesses even if you’re paying a little bit more money - I love a neighborhood store. When I was given the store credit, I had my husband use it because I was so put off by the way I was treated. My husband is a peds MD here in Charlotte. He had his scrubs on & wow they were nice to him he told me. I work at the shelter of Charlotte. I can’t help but wonder what these ladies would do if someone from there walked into their store. It’s too bad. Customer service means a lot. Practice kindness - you never know the day someone is having. You’ve lost my business. I have 18 nieces and nephews too! I love buying them special things. It won’t be here ever again.
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May 2023 by Maddie Snipes
I am so disappointed in this store. I bought a nice outfit (way more than I’d normally spend) for my son’s baptism. I washed it on delicate cycle per the garment instructions and tried it on him and a button had already fallen off and the seams of the outfit were coming apart with loose threads everywhere. I took it back to the store and they said there was nothing they could do and would not even offer me store credit for an exchange. I cannot spend that kind of money on another outfit and now my baby has nothing to wear to his baptism in 3 days. I will never shop at this store again and I don’t recommend it to anyone else. At this price point they should stand by the products they sell and they clearly do not.
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April 2023 by James Thomas
Very friendly folks, great selection, lovely place!
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September 2022 by Catherine Byrd
If I could give zero stars, I would. I have 3 young children and had hoped to enjoy some fall shopping today, without them in tow. I was prepared to spend as they all need fall clothes but the women working in the shop continually hassled me about my drink. I am an adult very capable of handling my drink and would gladly replace anything should I spill it or happily help clean it. Completely unprofessional and rude, especially to someone trying to support your small business. I left in tears.
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April 2022 by Sheldon Joyce
The owner is very unprofessional. The way she attacked my children and lectured them is inexcusable. If you are going to put a kids basketball hoop up and have a basketball out please expect for boys to use it. She screamed at my kids for using it! Pointing her figure and raising her voice was so uncalled for. I say my things down and walked out. She lost a large sale for her actions. I try to always support our local community but when you are treated so poorly it makes it hard. Will never return there ever again!
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April 2022 by Sheldon J.
I have never in my life been treated by a store owner as I was today. I really needed the clothes for my boys, but would never give $400 to a store that treats their customers like that. Truly an unbelievable customer service experience to have the owner of the store yell at my children like she did.
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December 2021 by Carrie B.
I really hesitate writing reviews because the ladies who work here are pretty kind, but the owner just seems like she doesn't like kids and that it's an inconvenience when I'm in there. Do I love the clothes they carry? Yes. I wish they had a better selection of sizes and range of clothes, but I get it, it's small and they cater to their clientele. However, if you need trying to be a new customer don't expect a warm welcome from the owner, she is just plain mean. I don't know why you would own a children's boutique when you apparently don't like children or their moms...but there you are. I would rather buy anywhere else (and I do) than here. If you need to go, go on Fridays when she's not there.
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March 2020 by Jessica Bell
loved them all !!!
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December 2019 by Kimberly Russell
nice collections
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December 2019 by Barbara Hill
nice collections!
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October 2019 by Abby A.
This kids' boutique is really nice! I'm they have lots of very nice options for infants all the way to school age. If you're looking for special pieces, especially for holidays, this is a good place to check out. It's also a nice spot to find a gift for a baby shower. A couple of things to note: it is pricy...no bargain bins here. Also, they have an exchange policy rather than returns.
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June 2019 by Megan L.
Adorable little shop that saved the day when we were in town for my brother-in-law's wedding. We had forgotten the pants for one of the ring bearers. We called, and they were so friendly, and had a very nice pair of slacks that looked better than the pair we had originally bought. So both ring bearers ended up wearing pants from this store on the big day! Not to mention the staff on the phone and in the person were so patient and kind (I was in a bit of a frenzy, as you can imagine). I would definitely go back if we lived in town!
