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November 2023 by Jocelyn Singletary
The receptionist was very helpful and patient with checking me in. The nurse was friendly and welcoming. The provider took time to answer my questions. It was a good experience, needed because I was concerned about having been exposed to Covid.
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November 2023 by Tchlinderia Williams
I was treated poorly when I walked up to the desk. The receptionist Ms. Africa told me she didn’t care if I have insurance or not that FastMed will just bill me the 199.00!!! Then the receptionist lied and said I missed my appointment. When I was literally sitting there waiting… Ms Africa has a nonchalant attitude and her working at your front desk checking in patience with the attitude that she doesn’t really care about her job or people!
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November 2023 by MT B
Medical Assistant T. Was very rude & ghetto. Rolling of eyes, tone of voice, even being narcissistic about my medication as to insult me , etc. PA was very kind and showed very compassionate with a great bedside manner.Tracie Bethea
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October 2023 by Kristy Tucker
As a walk-in patient, I was given a waiting time of up to an hour. In my experience when you hear "it could take up to an hour" that typically means prepare yourself to sit for at least half of your day... However I was wrong! They actually got me in and out within an hour! That was a first!I also have to make note of the receptionist.. She dealt with chaos gracefully, and with kindness all before 10am.. just an example; someone came walking in asking for a car title (DMV is next door)& followed by 2 patients that didn't make note of their appointment dates/times who apparently thought that was the not their fault.. I wish I would have taken her name down. I was very impressed. She definitely deserves recognition for keeping her cool, and a smile on her face.
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October 2023 by Erica Murdaugh
The receptionist was good. Excellent personality. However my experience with the PA was horrible. This PA did nothing. He act like he was scared to touch me. He had me undress my wound myself. He looked at it and didn't even clean it or put antibiotics on it. He show no medical attention to it. He put guaze on it and barley wrapped it properly and handed me the guaze that was left which I threw away because it was Unsanitary. This PA did not put gloves on his hands or anything... I pray I don't come into contact with this PA ever again.... horrible service.
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September 2023 by Angie Goodson
Very friendly staff ;) They got me checked in and kept me informed of any delays. Keep up the excellent patient care.
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September 2023 by Megan Picquet
Came in on Sunday afternoon for an eye flush and was turned away. The receptionist stated she had no more availability for walk-ins. Having worked at an urgent care for many years, I was blown away to hear I needed an appointment to be seen at an urgent care... Now I know where not to go when I'm visiting Charlotte again.
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August 2023 by Steve Goodman
Absolutely great experience! I showed up a few minutes early, was seen immediately and completed a DOT physical before my scheduled appointment time would have even begun. The Staff was helpful, professional and as friendly as I've ever seen at a medical facility. That's a shout out to Tamara, Ajah and Adrianna......can't thank you 3 enough. You walked me through the registration process making everything simple and stress free! Based on my visit today, I've recommended my company use your location exclusively in the future. Keep up the good work ladies.....and thanks again!
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August 2023 by Your Sports Now!
The girl answering phones needs to work on her receptionist skills. Part of her job is to actually listen to the people that call and help them, it's like she didn't listen to anything. I explained to her what I needed and she responded "huh for what?" Like she was paying attention to something else, no one likes to repeat themselves. And she sounded like she was high. Receptionists are supposed to be helpful and have a welcoming tone, I feel like she was just trying to get off the phone. How do you guys stay in business with this as your representation.?
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August 2023 by Renata Barcomb
Very friendly and knowledgeable group. I had come in on an unscheduled emergency and they worked hard to get me in. Loved the doctor. Experience, compassion and friendliness go a long way.
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August 2023 by Andrea V Carson
Online Scheduling is available. Staff at this location was very helpful and throughly documents the reason for the visit. Anne, the PA-C is fantastic with assessing and diagnosing treatment. Great location for seeking care.
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July 2023 by Katherine Fletcher
My visit was fast. The admission person was above and beyond professional helpful and efficient. I had a fast and helpful experience. I would highly recommend
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July 2023 by tracey roode
Very patient and friendly staff. Great interactions with front desk, X-ray tech and physician assistant. Hopefully I won’t need their services again but if I do, I’ll return here for sure.
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July 2023 by Amy Price
I brought my son in at closing time on a Friday night. They could have turned us away but instead took us in and gave him the best care we have ever received anywhere! Thank you Ajah, Adam, and Walker for taking such good care of him. You are angels!!!
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June 2023 by Edward Brathwaite
I walked in for a DOT Physical yesterday around 1130 was told the next appointment wasn't until 1245 and I was seen, paperwork received and walking out the door by 1230. The staff was very friendly and extremely helpful. Thank you Tamara, Ajah, Adam and the rest of staff.
