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March 2024 by Eric Blitzer
Everyone here is SO helpful. Only FedEx location I go to in CLT.
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March 2024 by Anna Diehr
Brandon was super nice and helpful with my printing.
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February 2024 by Andrew Phan
I dont like how the associate manager up charges on things that she makes sound like would be free. I came to print a shipping label and left paying $4 for it lol. Odd bc i thought printing was free? Definitely left feeling like i got manipulated bc of how she spoke to me. Everyone I’ve spoken to at this location prior has been nothing but kind and helpful though.
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February 2024 by ahmed ibrahim
I was serviced by Brandon. The best customer service I have ever seen since I stepped foot in this country. Thank you Brandon and I wish nothing but the best opportunities!
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December 2023 by Hannah Yoder
Came in last minute right before close and right away Brandon made me feel welcomed and reassured me by letting me know that there was no need to rush it even though they’re closing they will make sure that they take care of me. And not to worry. He was so sweet even offered me an envelope to keep my items in safely when I ultimately decided not to ship. He then walked me to the door to let me out as it had been closed at that point and wish me happy holidays and happy night. The energy that he gives off and the smile on his face just made me feel compelled to write this review on him he should have a raise and FedEx should never ever let this employee go! If they do I will take him for sure! FedEx lucky to have Brandon!
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December 2023 by Buck Lawrimore
Usually their quality is good, but this time the price quoted online for printing postcards was $36.99. The price we were charged was $161.40! We were shocked and upset but could not get the local office to lower the price at all. Beware - the online printing price and the store printing price are not the same!
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December 2023 by Andrew
Staff is nice. Clean tidy. Easy to use printers. Cost less than 20 cent to print black and white.
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December 2023 by Shanhan M
This will be my go to shipping place. I had to return an item and I was already not having a good day. I was in and out quickly and had two nice men help me tonight.
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October 2023 by Channing Bruce
Employees were super helpful when another print shop canceled my poster order. Got it done in less than 24 hours!
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September 2023 by Kelly Harder
Not even sure where to begin. I dropped off an express overnight package on 8/2/23. This package held a vile of my blood for medical reasons. This store never even scanned in my package, after I directly handed it to a nice, elderly employee in the store.I have spoken to them 5+ times and they make excuses every single time, finally just saying that their manager is on vacation so they can’t help me.I have never been this frustrated with any company in my life. We will be escalating the issue, because at this point, a vile of my dna is just floating around lost somewhere in the store.UPDATE: It is now 8/15/23 and no sign of my package anywhere. My fiance went in to speak to someone at the store in person. He was told by a nice young man that the young man would call around and find the package and call us back. We have not received a phone call back. Mysteriously, the manager is still "on vacation".This is SO disappointing. Up until this point, I have had wonderful luck with FedEx. If my package didn't contain a vile of my blood/dna, I probably wouldn't be here writing a review. I want others to know that if you are sending off a package at this location, make sure to insist on a tracking slip (even if they assure you that you do not need one). Better yet, find another FedEx location to ship from.Hopefully this situation will be resolved soon!
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August 2023 by Kelly Potts
Not even sure where to begin. I dropped off an express overnight package on 8/2/23. This package held a vile of my blood for medical reasons. This store never even scanned in my package, after I directly handed it to a nice, elderly employee in the store.I have spoken to them 5+ times and they make excuses every single time, finally just saying that their manager is on vacation so they can’t help me.I have never been this frustrated with any company in my life. We will be escalating the issue, because at this point, a vile of my dna is just floating around lost somewhere in the store.UPDATE: It is now 8/15/23 and no sign of my package anywhere. My fiance went in to speak to someone at the store in person. He was told by a nice young man that the young man would call around and find the package and call us back. We have not received a phone call back. Mysteriously, the manager is still "on vacation".This is SO disappointing. Up until this point, I have had wonderful luck with FedEx. If my package didn't contain a vile of my blood/dna, I probably wouldn't be here writing a review. I want others to know that if you are sending off a package at this location, make sure to insist on a tracking slip (even if they assure you that you do not need one). Better yet, find another FedEx location to ship from.Hopefully this situation will be resolved soon!
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August 2023 by Beverly Baker
This FedEx location is fantastic!Why would you go anywhere else?The team at this location is friendly, helpful and knowledgeable… I can’t say enough about the team at this location!!I would like to point out one outstanding team member, Brandon, he personifies excellence in his work, he has the best attitude, is friendly, kind, with a depth knowledge which can only be categorized as expert-level and he possesses the experience to produce an outstanding outcome for the customer. To FedEx, please recognize, reward and appreciate Brandon, an excellent professional and leader.
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July 2023 by Grayson Sands
Give this team a raise, seriously. I never thought I’d post a review for a FedEx store. This is the nicest group of people you’ll find. Extremely knowledgeable and consistently helpful. I can name Stafford and Brandon specifically but all of them are exceptional people. I should mention the manager, who is amazing. I’m jaw-dropped at how fantastic the service I have received has been, not only do they accomplish my impossible last minute requests but they also treat you like a friend
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June 2023 by Michael E
Super friendly and helpful. Great people and great location.
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June 2023 by T A
Thank you so much to the guy who helped me With a simple task I couldn’t understand today 6/12/2023 12:08 pm. The gentleman works in(printing area)
