-
February 2024 by William Childers
Came by two weeks ago and didn't even knock. Stayed home all day. Reordered and stayed home all day once again. Left front door open and watched from porch. Check tracking and it stated no one was home when attempted delivery. What a Big Damn Lie!!!!!
-
February 2024 by Mike Heffner
This station is pathetic. They refuse to answer for rogue couriers who don’t scan the packages they pick up. So it’s in limbo for days and no one knows where it’s at? Rude and condescending. I’m glad Express will be gone this year. Read the reviews about this hell hole, this is third world stuff!
-
January 2024 by Venu Gopal Reddy Endurthi
Worthless
-
January 2024 by Keith Sellers
Had to hunt down a package. Staff was excellent, friendly and helpful.
-
December 2023 by Fly By
Great service
-
December 2023 by Alex Voronov
Nice place
-
December 2023 by Betty Postell
You can only send packages if you already have them wrapped and have label printed. They don't help you with anything.
-
October 2023 by Dylan Hester
Both employees which “assisted” me today were extremely arrogant and rude to me this afternoon from the second I stepped foot through the door.Here’s my nightmare:I have a Verizon account through my friend as I was a few months shy of 18 whenever it was first setup and couldn’t open one myself. Every package, bill, etc. is addressed in her name and when anything is ordered via Verizon, it also ships out addressed to her. I recently purchased a new phone and waited a month for it to ship as it was on backorder. It finally gets delivered today but no one was at home to sign for it. It only required an indirect signature though so anyone at or near the address could sign for and take this package. Regardless, it went back to this FedEx Ship Site in which I was told could be picked up at or after 6:00pm. I show up at 6:10pm and am told the driver isn’t back yet — okay, not a problem, I’ll wait.-40 mins later-One of the smooth-brainers comes back and informs that the driver still has not returned and it’s almost 7:00pm which means they’ll be closing soon so I can only wait for 10 more minutes.. Okay? That’s strange I have to leave due to y’all’s issue.? I’m starting to get frustrated but remain calm and wait. Around 5 minutes later, I’m informed that my package is here! I hand my ID over anddddd — the package cannot be released “per policy” due to ID name not matching the person whose name is on the package, although the address on both is the same.So when brought via delivery truck, a driver can hand it to essentially anyone, take God-knows-who signature, and call it done but when I show up, have the tracking information, same address as package label, etc. I am unable to pick up? What sense does this make.FedEx, I hope you can rewrite this “policy” to make it make sense and maybe hire someone that has a few wrinkles in that brain of theirs. Absolutely pathetic and I will not be returning!
-
October 2023 by Sherry Lamacchia
Driver didn't knock on my door for a package that needed to be signed for I heard the dogs barking and went to the door he got into his truck and pulled off while I'm trying to wave him down called customer service what a joke he said I'm sending him back I'm sitting outside for 30 minutes called back got another joke so now I'm on my way to pick up my own package from this sorry company
-
October 2023 by Jeannette Mendez
Very nice workers..They can use a second when it gets crowded.
-
October 2023 by Ms Shortcake
I went to pick up a package, which was delivered to my house first, then I was given the option to pick it up the same day at a certain time. My package was indeed there and everyone treated me with respect and ensured that I had the correct package and thanked me for coming. It didn't take long and there was not a long line to wait in either. If picking up packages was like that everywhere, I would rather go pick my packages up. FEDEX ROCKS!!!! Thanks for making me feel like an important customer.
-
September 2023 by Jennifer Poland
I absolutely hate how when you call it’s people with horribly broken English that continuously talk over you
-
August 2023 by Rosetta Fleming
Even though the rep sent me here to drop a package. They said we don't ship for them
-
August 2023 by Deborah Davidson
It was not sent to my house. The guys next door thru in the trash??
-
July 2023 by William Coleman
Young lady was very professional and very helpful. Great personality.
