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February 2024 by Billy Little
Nice shop, the manger and staff are very good, do good work , busy location.
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February 2024 by Hood Slim
Came to get tire checked , comes to find out just needed a air valv fixed they did it for free. Check them out
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February 2024 by Tamara Baptiste
Every time I get serviced I get great customer service and they always take care of me. Usually I drop off my car and they will contact me when it’s ready. Thanks for all your hard work and making us happy and feel appreciated.
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February 2024 by Donnie Brown
Questionable pricing and too concerned about upcharging instead of addressing customer needs.
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January 2024 by Joey C
Don't make appointments, they don't help you wait less and they cannot find them in their system anyway. They failed to complete the service and car was worse off for going. Get inspections at a quick lube shop and avoid this store.
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January 2024 by Dia G.
Do not go to this one! They full of it. They do not keep their time lines. Prepare to spend your life in there.
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January 2024 by Vamsi Krishna Thotakuri
Went for NC inspection and they said so many things to pass the inspection along with battery replacement as well. Definitely dont recommend to anyone. They are just trying to loot money.
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January 2024 by Brie Scotland
Slow and unprofessional. Go anywhere but here . Thank me later .
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January 2024 by John Lapham
I made an appointment for 10:30 a week in advance and I was told my car would be taken care of 1:30-2 hours later once I arrived. It is currently 12:24 and my car hasn’t even been brought into the garage. I am sure they are working as hard as they can, but when you make an appointment for 10:30 you expect your vehicle to be serviced at 10:30.
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January 2024 by Torie M
Great service and communication with affordable pricing
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December 2023 by Isaiah S.
Dropped my car to get my oxygen sensor fixed and was waiting for 2 in a half to 3 hours just to be told they ordered the wrong part. Mind you, I called them for update, no one reached out to me. Furthermore me asked for a discount due to me having to take off of work I was rudely denied of the discount due the inconvenience on THEIR end. Came back the following day hoping that I would get my car fixed since they claimed they ordered the right part. Different day, same results still no oxygen sensor replacement ! Do not vist this location, they will waste your time !!
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December 2023 by Saad Alamri
I have an appointment, but the receptionist was very rude. She said that even if you have an appointment, you must wait until I finish with 5 people in front of you. When I asked her how long it would take, she ignored me and left with all rudeness. She treats anyone with condescension and impoliteness. I have a guarantee to do alignment for tires for one year, but she say that I am taking advantage benefits from the business and must pay. this is against the policy and the contract between me and them, I paid for one year guarantee for there work will be perfect and I don’t have to worry about it, why I have to pay again!!?, even though the car tires were damaged after I did the alignment in this shop and I had to replace them completely. I do not recommend this place at all and the employer must choose a polite receptionists who can respect their costumers.
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November 2023 by Emily Hartung
I made an appointment for 11 a.m and was told it would be a couple of hours for a tire rotation and alignment. Three and a half hours later I received a call with a laundry list of other things that needed to be fixed. One of which I had had done a few months prior while I watched to verify that it was done. Now 4 hours later my car is still not done. I would be hesitant to trust this shop with my car again and would be wary of being upsold without reason. If you are looking for fast service I would not bring your car here. I was very disappointed in the service that I received and the timeliness.Since there is not an option to respond to a comment I will add it here. I am not sure why I would reach back out when the store has not offered to fix or change anything. I have already wasted hours of my life over having to deal with this issue. Do better. Be better.
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November 2023 by Caroline Bradshaw
My nissan died on the highway. I got it towed to this Firestone two hours before close without contacting anyone first — they got everything fixed by the following morning, even though they had to order a new fuel pump. Crazy fast. Thanks y’all!
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November 2023 by Laboo
Moved here from Washington last year, had 17% tint on my windows, asked if I tinted the windows, It was purchased that way. Firestone passed me in 2022.Went back this year, Firestone said something about the dark tint (that they passed in 2022) and failed the tint. Why? They passed it last year. Took my money today even though they knew it would not pass. What makes a difference from year to year?
