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October 2023 by Oleg Karabet
I had an excellent experience in this branch with both: branch manager, Mr.Gunadasa and financial specialist, Ms.Redfearn. When shopping for a financial product I was treated in very professional manner: excellent greeting, great product walkthrough, prompt appointment setup for an account opening. Everything was top notch and executed flawlessly and efficiently. Still, there’s a human touch to it at this branch close to uptown Charlotte where one truly feels warmly welcomed.At the times when personal business relationships with your banker becomes more important than ever I can highly recommend Mr.Gunadasa and his team.
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August 2022 by Ed Hamilton
Terrible customer service, pathetic manager - would not even let me buy a roll of quarters when I was in a bind. Stay away from this pathetic excuse of a bank - support the local banks instead.
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December 2021 by Gino “Guissepi” Knox
Beautiful experience of excellent customer service
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January 2021 by Free Happy
Beautiful experience of excellent customer service
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August 2020 by Kelly Jackson
Horrible customer service here. "Managers" are very rude and unprofessional. Customer service is dead here
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August 2020 by Kelly J.
Employees including "managers" are extremely rude and unprofessional. Customer service is dead here.
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February 2019 by Pat G.
Their assistant branch manager is the worse! I had to call by branch in Matthews to get help. Rude!!
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January 2019 by orly argueta
service and have a terrible policy, you can not change a check if your passport is not approved, I'm sorry the policy of this bank I do not recommend it.
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June 2018 by Whitney Brown
Would highly recommend going to this branch great customer service and very professional!
