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March 2024 by Regina H.
I ordered through sendflowers.com at 11pm for next day delivery and received my order by 10am. I would have rated Lovingly higher except I was underwhelmed with the bouquet. I ordered the Florist Designers Choice and upgraded to Premium. The bouquet had 5 stems: 4 roses and 1 lily and greenery. Nothing else. The cost was $50+
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March 2024 by Jackie Morris
Fast service and beautiful arrangement
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March 2024 by Dianne Higgins
I ordered the "designer's choice bouquet" for a friend who lives in the Charlotte area and just got home from the hospital. She texted me a picture a few hours later, and the bouquet was absolutely beautiful!! I was thrilled with how it turned out as well as how quickly it was delivered to her house. I have never had a good experience with sending flowers online. They either have not arrived or have looked very different from the picture on the website. I threw caution to the wind with picking the designer's choice and am so glad I left it up to these experts to make her such a special arrangement. Just perfect, all in all!
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February 2024 by Linda Christine
Wonderful as always and yes, my friend loved the flowers!!!!!Thank you
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February 2024 by Jamarr Robinson
I loved and appreciated the convenience and promptness of the order completion. She absolutely loved the arrangement, took time out to admire them throughout the evening.
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February 2024 by Kelly Lacey
Flowers were delivered the day they were ordered and they were gorgeous!! My daughter was thrilled!
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February 2024 by fatima amjad
I ordered 5 bouquets from them for Valentine's Day. I will just say, PLEASE do not order from here at all. They use Uber for delivery, there is no way to guarantee that they will ever get delivered to the right address nor if they will stay a surprise. I was HOUNDED by the Uber driver who was delivering one of the surprise bouquets. They also called the recipient and RUINED the surprise. ALSO!!! They do not fulfill orders on time. I paid for same day delivery and even extra for delivery outside of their radius. GUESS WHAT?? They outsourced 2 bouquets to random florists who delivered ABSOLUTELY horsesh**** bouquets to two recipients. Not at all what I paid for or signed up for. Not to mention that everything got delivered and done the next EVENING after I had paid for same day delivery. I asked them to CANCEL all orders after the first bouquet was delivered but they ignored my email and fulfilled the orders anyway. I wish I had not wasted $500 or so on this business. I would report these horrible people if I could!!! Do not waste your money or sanity!!
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February 2024 by Lisa
The flowers were delivered on time, and they were fresh and beautiful.
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February 2024 by Caroline Gunning
Just don’t. My husband ordered me flowers on Feb 4th (10 days before Valentine’s Day). They never came on the 14th and he spent two days going back and forth with them on where they were. They were also closed on Valentine’s Day so you couldn’t reach anyone that day. He spent over $100 on the flowers too. They kept telling him they would show and then they wouldn’t. We would also get delivery notifications but nothing would be delivered. It honestly got comical at one point like we felt like they were messing with us or something. They finally came after my husband calling them like 10 times but were not fresh (prob because they were being kept in a car for 3 days). Pitiful service. Just find a local shop (this place is not local they are a 1800 flowers contractor). Attached a picture of my flowers after 2 days of arrival. Dead already.
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February 2024 by Nadia Panian
Amazing customer service. Even though their contractor made a terrible flower arrangement, Flowers of Charlotte managed to do the right and fair thing and refund me with no hassle. Would come back again just for the good customer service because good customer service is hard to come by these days.
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February 2024 by Caleb Cowen
I was given a false delivery time. This was supposed to be a surprise for my girlfriend for Valentines day. When she got home I convinced her to check the mailroom by making up and excuse since I had received delivery notification but they were not at her apartment. When nothing was there I ruined the surprise, telling her hoping that maybe they delivered them to the wrong address close by. She spent 30 minutes looking for them but couldn't find them. They were delivered almost 3 hours after the time claimed to be delivered from the notification I received via email. The delivery was past 9:30 PM. She still liked the flowers, but the surprise was ruined and she wasted almost an hour in total time looking for nothing. I will not be using this service ever again. I spent over 90$ for a huge disappointment.I understand Valentines day is probably the busiest day of the year, and I could've accepted the late delivery time, but not being lied to about when it was delivered.
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February 2024 by Michael Maloni
Valentine's flowers I had sent to my wife's work place arrived 6:30 pm after she left at 5 pm. You should hire more drivers so they are delivered by 2 pm or put disclosure on website cannot guarantee delivery during normal work hours. Very disappointing.
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February 2024 by Maddie1 Johnson
My fiancé and I have been doing the long distance thing for a couple of months now but he wanted to make Valentine’s Day special. He ordered flowers (well over a week ago) to be delivered to my job and the flowers never came ): they never called to tell us they weren’t going to be able to make it and haven’t answered their phone all day. This is probably a very busy day but it would have made my day really special if I got those.
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February 2024 by marleymia88
I’ve used Flowers of Charlotte several times now and every time the flowers are delivered they look beautiful. And if I ever had any issues staff was extremely helpful and went above and beyond to help. They also deliver them very quickly as well. I will be using them again and I would highly recommend Flowers of Charlotte to others.
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February 2024 by Irene Mistretta
The flowers were beautiful and very accurate to website description. Thank you for the quick delivery too!
