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February 2024 by Deja Liles
This is one of the best stores I’ve been in out of all the FoodLions I’ve been in. It’s always clean and stocked and if it’s not out someone on the floor is always open to look in the back or help find an alternative.The only issue I’ve had with this store is the lady that works at the customer service desk. She’s iffy and speaks to who she wants and gives you this “ ugh what do you want “ attitude. I went there to cash a check one day and this lady entered the information wrong on her end ( which is okay cause mistakes happen! ) but she turns to me and says “ you need to call the number to see why you can’t cash this check here “ confusingly I asked her if it gave a reason because I use this location all the time to cash my daughter check. She turns to me and basically accuses me of Making or cashing fraudulent checks and refuses to re try the transaction because SHE messed up the numbers. She needs further training on customer service and also her nasty school girl attitude.
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January 2024 by Robert Williams
LOVE THIS LOCATION!! THE STORE IS VERY CLEAN AND WELL STOCKED!!
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December 2023 by Wayne M.
Ever since HT has become understaffed and overpriced, with terrible customer service, I have begun to shop at this Food Lion location. Their staff is very friendly and helpful, rarely wait for a register line, and the prices are reasonable. I have been particularly impressed with their produce department. Fruit and vegetables are fresh and fairly priced. I truly believe I save about 10% by shopping here over the previously mentioned competition. Store is always clean and shelves well stocked. I would reccomend giving it a try if you have not in the past. WJM.
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December 2023 by Eddie Mayberry
Not great
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December 2023 by Gigi Green
The employee was very helpful
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December 2023 by Laurie Kennedy
This food Lion is kept neat and Stock with Merchandise. The Cashiers can be more Professional. A greeting would be nice. And thanking the customer or saying "hv a nice day should, be required.
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November 2023 by Jim Aponte
Food Lion is a fantastic grocery store. They offer a wide selection of fresh produce, quality products, and competitive prices. The staff is friendly and helpful, creating a welcoming shopping experience. I appreciate their commitment to community involvement and their customer loyalty programs. Food Lion is my go-to supermarket, and I highly recommend it to others for their grocery shopping needs.
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November 2023 by Harmon Bradford
The store was clean and neat. All the product was in the right order.
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September 2023 by Mike Tilley
One of the best Food Lion stores around. I always stop here when I'm driving past.
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August 2023 by Monica Hammonds
I like this store but 2 registers open, no one to work, Never seen this store this way
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August 2023 by Tracy King
New girl at check out needs to be replaced.Not paying attention to her job at counter with her head down.While customers need help with scanners.
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August 2023 by Gwen Simmons
Clean store, one of the main things I check for before starting to shop!!
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July 2023 by Josie B
Always a great stop. Stocked, clean. Very nice employees!
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May 2023 by Tom M.
I really like Food Lion, and this location specifically because it's newer. However, the meat department needs some help. There is always meat there that is obviously not edible anymore because it has turned brown. Also, the non refrigerated vegetables have flies.
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May 2023 by William J.
Update: reducing my rating down to 1 star. I went in and tried to just cancel the order but that wasn't an option. So I decided to just accept it as I already have the charges on my card so why not. I spot checked and although they said they were out of my cat's food, there were at least 4 bags on the shelf. Additionally, I selected and was charged for a 10 lb bag of potatoes, but only received a 5 pound bag. Additionally, I was charged for 3 lbs of onions, but they only gave me 3 singular onions totaling up to 1.5 pounds. I got a leak and it was mushy and looked half rotted already. I got an 18 pack of eggs and several of them had a nasty residue on the outside. Customer service was less than helpful in resolving this, but thankfully instacart was able to issue a refund for my items. Original review: Giving this one a 4 star review, mainly in the context of other food lions in Charlotte. Compared to target or Harris teeter, I'd probably rate it lower, but compared to the food lions in Charlotte, I'd say it's a solid 4. The facility itself is pretty clean, and I didn't feel unsafe like I do at a lot of the Charlotte area locations; however, Food Lion as a brand just isn't it. The company is trying to modernize and engage with technology, but they aren't doing it very well. I decided to place a mobile order due to a busy day, but the process of placing the order took about an hour. I had to completely refill my "cart" 6 times, because I'd get to various steps in the checkout process and the website would have a bug (seemlingly a different bug each time) and cause my cart to wiped out. At one point, I got an order to go through and it authorized $115 on my card; however the order was cancelled within seconds by the system. The hold stayed on for awhile on that one (but thankfully my bank took it off within a couple hours). When I finally got my order to go through, there were quite a few items that didn't really have suitable substitutes. To add extra insult to injury, the only thing I really needed was cat food, and they were out of the cat food I normally get and two different replacement brands. None of this is really the fault of this location (hence 4 stars rather than a much lower rating). It's just Food Lion is not a company that is ready for the digital age quite yet. If you're going in and sticking to shopping in person, you'll probably have a good experience (minus supply chain issues that seem to disproportionately impact Food Lion).