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September 2023 by Layla Soliman
Really nice people! They took me in for a last minute wash and blow dry because I had to travel on short notice. They were running a bit behind, so the stylist that was supposed to do the whole service shampooed my hair and another stylist did the blowout. For me, their kindness towards me and towards one another really elevated an already high-quality service/experience!
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August 2023 by tracey hudson
Made my initial appointment here because it was close to home. First cut was done by Cris, who cut my waist length hair to shoulder length in exactly the style that I asked for. Fantastic cut. Came back several months later to go from below shoulder length to a short, chin length cut. Again, Cris did an amazing job. Both times I received lots of compliments and I recommend her to friends often.
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February 2023 by szilvia huber
It was my first time at this salon and LOVED it. I've been bouncing back and forth between salons, struggling to find a balance of experienced people at a fair price. Jazmin did my full highlights. I really appreciated her suggestions on what color would look good on me. She listened to what I was looking for and made recommendations based on that. The color turned out perfect. Best of all, the prices at this salon are very reasonable, unlike others where I've been going to in the past. Makayla did a great job with my haircut. I am thrilled to have found a great salon.
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January 2023 by Michelle
It was my first time at this salon and I loved the way my hair turned out. I had Carsen for color and Makayla for the cut. They were both super nice and cool. I have naturally brown hair and wanted to go a little more red. She brought out swatches to see which colors looked better which was an huge help. The cut was exactly how I wanted it and even better than I thought it would turn out and she styled it really well. My hair turned out amazing and looks pretty natural still. It was also less expensive than I thought it would be. I’ve paid double at a different salon in the area before, and I like how my hair turned out way more at this place.Services: Hairstyling
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January 2023 by Yusi Cheema
I will only let Cris touch my hair for the rest of my life, she’s truly a master of her craft!Service: Haircut
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December 2022 by Chelsea
I came in about 3 weeks ago for a shadow root/balayage, showed the girl photos of what I wanted, we discussed it, she acted like she knew what I was talking about..and then literally just put highlights in my hair with the wrong color. The blonde highlights do not match the ends of my hair. I filled out the survey they sent the next day letting them know how unhappy I was and I never heard from anyone. I was going to just let it go and not come back but as I sit here 3 weeks out STILL struggling to find another salon to correct what the girl did, and during holiday time being unable to get another appointment, it just makes me more angry no one reached out to correct this. I expected much better from this salon, although to be fair I used a "new talent" which I never had before, and the highlights look ok- it's just not what I wanted, not what we discussed/agreed on, the wrong color, and no one cared enough to reach out. Bad business practice for such a nice salon. Just beware you get a stylist that actually knows what they're doing and don't expect it to be corrected if notService: Hair coloring
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November 2022 by Kate R.
Went here for the first time had a great and affordable experience with mkayla! Going to return
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October 2022 by Michelle Brooks
Fresh Salon is awesome! Jose does an amazing job with my brows every time and Kristen is so fast, professional, and great with my hair. Highly recommend the salon and Jose & Kristen in particular to anyone looking for great service and professionalism!
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September 2022 by Nazhat S.
I had an amazing stylist back in SF, and was nervous about replacing him when we moved to Charlotte. However, I felt reassured that I found a great new stylist after my first haircut with Cris. Cris gave me a haircut that was exactly what I was looking for and that grew out beautifully. I just got my third haircut from her today and don't think I will be able to go to anyone else. Cris is also very relaxed and easy to talk to. I've also gotten my hair highlighted and glossed by Christina, and she gave me the exact color I was looking for each time. As someone with jet black hair, I was nervous about getting my hair dyed, but she did a great job both times. The staff at the salon are always really nice and helpful, and it's so easy to make an appointment. They also carry Davines now, which is awesome. The prices are reasonable. Overall, I would recommend Fresh Salon!
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July 2022 by APet
Nice place. Friendly staff. Amazing haircut by Tia. Best in Charlotte! I've tried quite a few. Happy I finally found the salon and hair designer for me!
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June 2022 by Sarah Hockman
I got my hair colored and cut by Carsen, she's an assistant with a lot of potential. She was very nice the whole time and I'm very happy with the outcome, would 100 percent recommend her.
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June 2022 by Vibhai Tiwari
I went for hair cut yesterday the guy standing on the front desk or the hair stylist had no smile neither welcoming to the customer. I requested for hair cut he said since I have no appointment he’d call me then I said if you’d like I can wait and maybe someone’s calls out then I can get hair cut. But the guy was so rude/unwelcoming or he made me feel like I came for free hair cut. I waited for more than hour and this guy is not even updating or anything. I’d not recommend to go this place where customer is ignored or the front desk guy is so unprofessional and unwelcoming. With this kind of attitude they will end up working such work for their whole life and the front desk guy and the stylist definitely need coaching how to greet/treat customer or keep them updated. DONT GO this salon I’d say for future customer. BTW I had to leave without hair cut after waiting for more than an hour. Never going again.
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May 2022 by Ash Taylor
This was the worst hair salon experience I’ve ever encountered. I got a perm with Jose last night and it was just awful. I’m so upset I waited over a month for this appointment just to be disappointed. I showed him exactly what I wanted and he didn’t listen. I barely even have curls in my hair this morning. Waste of money and time.
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April 2022 by Lady Luug
I see Kristen for haircuts and Christina for color and highlights. They both do a fantastic job every time! Kristen gave me a trendy cut with layers that I love, and it is so manageable to style at home. She also has given me several practical tips for blow drying, curling, and styling my hair. Christina has such an eye for color that I don’t even need to show her a picture for her to discern how to blend the highlights with my dark hair color for it to look so natural. I’ve been able to go several months without touch ups because of how excellent of a job she does. I give Kristen and Christina beyond 5 stars for excellent, quality service! - Jessica A.Services: Highlights
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April 2022 by Margaret Bunker
I have been going to Fresh Salon for years. Julia colors my hair and does an excellent color. Tia cuts my hair, also an excellent haircut. I am always asking for their advice and I feel so comfortable going there. The receptionists are super nice and helpful. Just a really great place to get your hair done.Services: Haircut
