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January 2024 by Stephen P
Given the dearth of dry cleaners in the area, I would love to find a place that provides good service but also at least gives off the impression that they are happy to have me as a customer vs just giving me expressionless service that gives off the vibe that they honestly don't care if I come back or not.This establishment has pricing that is in line with others in the area and my clothes are done when they say they will be, but to me that is the price of entry in terms of a dry cleaner because every place should be able to deliver on those two things.Unfortunately, whenever I went in, I just got the impression, right or wrong, that I was nothing more than a transaction, as there was no smile, no greeting, no anything. Again, they didn't provide bad service and they delivered as promised, but those to me are table stakes, so I will choose to continue my quest to focus on frequenting places that give the appearance of valuing me as a customer.
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December 2023 by Will Blackwell
I've been several times and it's always been a great experience. The team is friendly and my clothes are always done on time and looking great.
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November 2023 by Barb Allen
Highly recommend Gentle Care Cleaners. My son was in town to attend a funeral and needed clothes pressed. Michael had the clothes ready in minutes and did not charge for the service. Instead, he passed on his condolences and well wishes for the day. Just WONDERFUL!!!
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July 2023 by K Lor
Great cleaners. I have been going here for a few mo ths now. The staff is friendly and helpful. They only have 2 spots out front, and sometimes I have to wait for a closer spot to unload, but usually, I can get in and out quickly.
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June 2023 by Lana Suhren
Highly recommend this dry cleaner! Michael was kind enough to donate his dry cleaning services for 2 prom dresses I donated to Clover's Closet. I was grateful as I was not working at the time. He let me know he had donated services in the past and was happy to do so. This is the kind of local business I want to support and use. Thank you for caring and quality work!Service: Special care fabric cleaning
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March 2023 by YOLEE RODES
This place is great, they leave your clothes beautiful and the Taylor does an amazing job. The people here are great
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February 2023 by Gretchen K.
I was looking to get a pair of dress pants cleaned right away and looked up other places that did the cleaning in house. (My usual choice sends it out.) This spot came up with good reviews and I decided to give them a try. They're in a small plaza with a restaurant and some other businesses. There isn't a lot of parking, but I suggest going during a non-peak meal time to find a spot. I've been fortunate to find parking both times I've gone. The owner was present when I arrived with my pants. He confirmed he could do a delicate cleaning on these and would not press a crease into the pants. (His rule of thumb is to not put a crease in unless the customer asks.) He did recommend that I remove the button as he didn't have a spare, which the instructions in the pants suggested anyway. He loaned me a seam ripper from the back so I could remove the button before he took the pants. They do not use harsh chemicals on dry cleaning here - good for those avoiding harsh chemicals and wanting an eco-friendly cleaner. Prices are very reasonable here. My pants were finished on Monday afternoon with no rush charge. (I dropped them off on Saturday.) The pants looked crisp but not crunchy - ready to wear after being picked up.
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January 2023 by Curtis A.
This is one of the greatest business's I've visited in awhile! Very friendly and came to my rescue to get red wine out of my garments and gave me an education too. I highly recommend them!!
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January 2023 by Marisol S.
When I moved to Charlotte 4 yrs ago I discovered Gentle Care cleaners and have stuck with ever since. My husband loves their service. His shirts are always very crisp and the prices are fair. The staff are knowledgeable, very friendly and knows us by name.
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November 2022 by Sergio Worthy
I’ve been a loyal customer for almost 10 years and I just want to say that Mike is hands down the best at what he does. He is very knowledgeable about all types of fabrics and what it takes to keep them at their absolute best. I trust Gentle Care with my most expensive pieces without having to worry at all about them being damaged . The staff is friendly and accommodating and always try to meet the demands of the customer. Thanks for all you do to keep me looking so fresh and so clean!!Services: Laundry wash & fold
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November 2022 by Jared Adolfsen
This is by far the best Dry Cleaners in the area. All my tough stains that I thought wouldn't come out were out completely. They do all dry cleaning on site, highly recommend!Services: Alterations
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November 2022 by Hayley Hood
Been taking my dry cleaning here for years due to my dad always going here and I can see why. Great service and my clothes always come out perfect. Great cashmere care too!
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November 2022 by Barry Miller
I’ve used Gentle Care for years and have always been pleased with my dry cleaning. Friendly staff and quality work!Services: Organic dry cleaning
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November 2022 by Stephen Marco
Best dry cleaner in Charlotte! Same day service when needed, beyond professional, can’t recommend enough!Services: Ironing
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November 2022 by Amanda Hood
I’ve used Gentle Care over the last several years. Tremendous service. Great alternations. Always on time. Thank you.Services: Organic dry cleaning
