-
February 2025 by Elizabeth Morales
This is the worst Goodwill I have ever visited. If you are Hispanic, the customer service people treat you poorly. The woman who helped me today was super racist. I had to leave my clothes and the receipt at the counter because she said that returns with a passport are not accepted. I have been in Charlotte for years and I have always returned clothes to this store with my passport. Unfortunately, they treat us Hispanics badly, so do not visit this store if you are Hispanic, you will come away humiliated.
-
June 2024 by ana alejandro
I'm not sure what is going on at Goodwill, there is no family atmosphere anymore. The managers seem so sad.Thomas is not there anymore I used to see him on the floor all the time talking to the customers, he was kind and helpful.The changes that took place were not positive at all.
-
April 2024 by Fawn Bailey
Where do i start at? Well the energy & atmosphere was horrified!! Trying to shop only to hear a employee shouting over the intercom with an attitude, not to mention after some customers left, she's talking about them to another employee which they thought was funny, Then when im ready to pay for my items, the one employee at the front with the blonde hair had a attitude...DONT HAVE TO WORRY ABOUT ME SHOPPING THERE ANYMORE, IF U DONT LIKE YOUR JOB, JUST QUIT IT!!!!
-
April 2024 by I n
good deals
wish the cashiers could be better
-
April 2024 by C D
Selection isn't as good as other Goodwills
-
March 2024 by Sayleon Smith
I went to goodwill today and the cashier was so rude, I couldn't believe it. When I told the manager she said "I never had a problem with her". Wow! that is not the way to handle things as a manager. The cashier name is Rosilyn, if that's her real name. The manager is very unprofessional and also rude that is why the employees act this way
.
-
February 2024 by i0 n
good deals
wish the cashiers could be better
-
January 2024 by Nida Keates
Definitely recommend them!!
-
January 2024 by marcella pazzaglini
Not a great selection.
-
January 2024 by Michael Stephens
Very disappointed tonight. I was greeted wonderfully by the cashier (hence the 2 starts) However one associate was so curt and unhelpful ( where the other stars we lost) first time I was ever disappointed in the Sardis road store. I visit regularly. I did ask if she was new and I was told she was one of the new managers I have to say new or not as a manager you don't dismiss customers because they are an inconvenience to you. I will still shop there just wanted you to know about the disappointment
-
January 2024 by Melissa Collins
This place is terrible to shop at. They have everything organized by color and no sizes it was a waste of time. They need new management!
-
December 2023 by chabha djeddis
Worst customer service ever I call the store for some information they make me on hold for a while after that they hung up on me
-
November 2023 by Sam Monboe
If there was negative stars that what’s i would of gaved this place I've been going here everyday to trift and out of nowhere I get accused of stealing a jacket I walked in with not just that they were gonna call the cops without CHECKING THE CAMERAS as black man i felt like I was getting targeted and worst of all who knows what would've happened if I didn't insisted for them to check the camera
-
November 2023 by Mary Bailey-Ford
Shopping for October Fest
-
October 2023 by Sam M.
If there was negative stars that what's i would of gaved this place I've been going here everyday to trift and out of nowhere I get accused of stealing a jacket I walked in with not just that they were gonna call the cops without CHECKING THE CAMERAS as black man i felt like I was getting targeted and worst of all who knows what would've happened if I didn't insisted for them to check the camera
