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February 2024 by Donna Wages
I was excited to travel out of my way to shop at the newest Goodwill Store in Steele Creek I purchased a pair of jeans and enquired about the small Vizio Sound bar behind the cashier counter, amazingly the price $69.99 was comparable to a brand new unopened Vizio Sound bar!! The cashier checked online and called for a manager, she showed her the online price and the item was taken to the back supposedly for repricing!! Today, I returned to the same store to return the jeans because the didn't fit and seen the Vizio back on the same shelf, with hopes of a reduced price I again enquired and was told the price is $69.99, I explained to the gentleman who came out to complete my return however, he did not seem to enthused to help with the situation. I will not shop at the Steele Creek location again.
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January 2024 by Zenani Greenwell
Stayed on hold for 12 minutes for employees to check lost and found for my wallet. Unprofessional staff and will not be returning.
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December 2023 by Molly Parks
Not entirely sure what the manager is named, but she’s incredibly rude to customers. I’ve never experienced the treatment I did today. I sincerely hope this woman finds peace and just all around learns how to work in the service industry. You don’t belong in it if you can’t just be polite. Even what she said could’ve been said in a way nicer tone, with something called RESPECT. I cannot return what I don’t receive.
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December 2023 by Marie Davis
I have found great clothing pieces here and the staff is very friendly and helpful
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December 2023 by ir w
had some good things but everything is misplaced and then they don't want to honor it. With returns they refuse to take the item since it didn't match with the receipt had said. The cashiers could be better.
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November 2023 by Jason L.
This Goodwill was hopping the week before Halloween. Everybody was scrambling to scrounge up their costumes. They have things Target and TJ Max just don't like cheap suspenders and ties and shirts and pants of every color. You can get something together if you lower your standards and go for it. The staff was a little bleary eyed but helpful as usual.
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September 2023 by Truth Speaker
There's a manager there by the name Coleen, who is EXTREMELY RUDE and CONDESCENDING to her employees. I watched her scold a cashier named Laura yesterday. Which was a Saturday... She's abusing her power as a manager. No one should be talked to like that. Especially someone that takes PRIDE in working for this company! Shame on her! She really needs to work on her tone and find some peace in her life, and stop taking it out on others.
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September 2023 by Erin Reynolds
Everyone that works here is SO rude. The cashier walked off for a full 5 mins while we were waiting in line and didn’t say a word. Left us all standing there. They direct you to stand in line at a certain place and then let people jump in front of you. The manager is as rude as the rest of them too. All just very unhappy people with a chip on their shoulder.
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August 2023 by Michele Parfitt
Place is clean but the girl (Laura) running the register needs an attitude change. She literally yelled at the customer behind me because he didn’t hear the price of the item he was purchasing. In her exact words- if you don't hear me the first time next time I'm yelling it, you should pay attention.
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June 2023 by Thomas R.
Overall a good experience, it appears to be a busy location, it just may take a while to check out. But, still may be worth the visit.
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March 2023 by C R
Not bad. It's a nicer goodwill. Found a cute wafflemaker and some old navy shorts for under 5 dollars each.
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March 2023 by Para D.
The staff was fine. There were some pretty, sparkly formal dresses. The checkout lines are chaotic.
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February 2023 by Ms. Petey
It's a Goodwill.....You can usually find SOMETHING. I'm an avid Goodwill shopper & every city I visit, I hit one up. My 1st time in this particular location as I'm visiting from out of town. The only problem I really had with this one was they don't give you those standard plastic white Goodwill bags to put your purchases in. Unbelievable. So that caused me to not purchase as much as I would have.Edit: The Store Replied to me thinking that I was "Upset" about them not having bags..... Not even....I'm from California where we have to pay for our plastic/recyclable bags in many of our stores except Goodwill where they still give those plastic white bags with the Blue G on it. It's no big deal, I was just surprised, especially considering the surrounding States of South Carolina, Virginia & even Georgia still give the plastic bags. Have a Great Day!
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January 2023 by Alicia White
I have been here several times and really enjoy this store. They are all very friendly and well trained. The store is always clean and I appreciate how all customers are treated with kindness and respect. Thank you for making it a pleasant environment for all and being so friendly.
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January 2023 by Jessica C.
Lots of stuff to look through the led lights were so cheap I'm amazed they lasted as long as they did 6 ft shop LEDs two in each box 1.50 a box, what a deal. Got my fat a bed for work 5.99 another great price thanks goodwill.
