Goodwill - Ballantyne offers a variety of gently used merchandise, with proceeds supporting local community programs. Many customers appreciate the great selection of items, including toys, tools, and holiday decorations, often at excellent prices. The store is described as well-stocked and organized, especially during holiday seasons, with employees working hard to maintain displays. However, some reviews mention mixed experiences with customer service. While the stocking staff is friendly and helpful, the front staff can be perceived as less welcoming and occasionally rude. One standout employee, known for his outstanding customer service, has received specific praise for his friendliness and helpfulness. Despite the positive aspects, there are concerns regarding pricing, with some customers feeling that prices have risen too high compared to new items elsewhere. Additionally, there are requests for better discounts for donors, as many believe that the store should provide more benefits to those contributing. Overall, Goodwill - Ballantyne is appreciated for its mission and selection, but improvements in customer service and pricing policies could enhance the shopping experience.
This Goodwill has some good finds, especially if you're a female with small feet. They car items to clean a vehicle, general home stuff, nice book section, and clean bathroom.
February 2025
This place is so very well kept, and I always find what I'm looking for and then some.
November 2024
New worker Bowie was fantastic! Super kind and rocked it on their second day. Best goodwill location!
