-
January 2024 by Charlotte Asare
Thank you to the man who topped up my tyres
-
January 2024 by Doris M.
On more than one occasion I have used this location for a no charge tire pressure check. Although I was not in need of new tires they were welcoming, and honest in their evaluation of my tire condition. They will be my "go to " for new tires. Great community resource!!
-
January 2024 by Francisco Gerardo Gonzalez Espejo
It is very long, due to a tire change and oil change, it took more than 3 hours
-
November 2023 by Christie A.
They will rip you off--told me they rotated my tires and inflated them and they did not. Even when I took it back a second time!
-
August 2023 by Yawo T
Speedy service as long as they are not fully booked. ?
-
May 2023 by christopher dee
They are very accomodating and the staff are nice. Unfortunately I didn't use their service because I need somethin sooner as I was only there for the weekend.
-
April 2023 by Lakeshia Jones
I had an appointment at 8:00am for new tires. Drove from Greensboro (because my kids had a game in Charlotte) made it at 8:00am. Took the guy about 15 to get me checked in all to find out that the 8:00am worker did not show up yet. I called yesterday to make sure I could come at 8am due to having a 9am meeting. One of the guys finally arrives at 8:37. The guy didn’t get started on my tires until around 9am!! What a huge inconvenience!!! Very slow service!! Missed my whole 9:00 meeting!!
-
February 2023 by Jon F.
Replaced 4 tires for $850 and when I got in my car, I noticed my right front center wheel cap was missing. The guy said the tech told him it was missing, when I brought the car in. I noticed it missing immediately upon getting in the car. No way was it missing before. The guy said the tech had no reason to lie. Why would I lie? They think I'm out to trick them into buying me a replacement? It was $50 on eBay and the seller was from Charlotte. Maybe the tech? That would be a reason to lie. Just stay away from them. The online estimate is less than pick up price. The staff was rude and unhelpful.
-
February 2023 by Yancy Contreras
I’ve had nothing but a great experience at this location. Chris has been very helpful and informative. Thank you guys for all your hard work!
-
January 2023 by Eugenia S.
This is my favorite place to care for my fleet vehicles.They have always taken very good care of my cars.Service is great and quality good.
-
January 2023 by scott ratledge
Great customer service! I had tires installed and new tire pressure sensors. Went on a trip and the sensors stopped working, I called Chris he found me a place close to my location and set an appointment for me to get them fixed and helped with the cost of repairs! That’s customer service no excuses no blame they just fixed it from 600 miles away. The manager George even called to see if my problem was taken care of. Great work!
-
January 2023 by Tom Wukawitz
I booked an appointment several days ahead and included the specific tires I wanted to purchase. I arrived at the appointment in time and was told that my tires had not arrived. I was told they would be there in the afternoon. The person behind the counter told me they would call me when the tires arrive and I could go back at that time. I left and went home to await their call. At 1:00 pm I called to inquire about the tires and Chris (the person who answered the phone) told me he would call and find out where they are and call me back “in a few minutes.” It’s been over 3 hours. I will not be purchasing my tires from this company. I’ll go to Satto tires instead.
-
January 2023 by David
I always take my vehicles to this Goodyear have had very good service for many years The mechanic there's been there long time and I'm very pleased with the work that they have done on my vehicles All the people there are very nice and helpful.
-
January 2023 by Jessica Lizon
Cheapest tire patch cost out of the handful of places I called. They were very accommodating even when they were short staffed. Highly recommend
-
January 2023 by Thomas W.
I set up an appointment in line several days in advance that included the specific tires I wanted to have installed on my car. I showed up at the appointed time only to be told that the tires hadn't arrived yet and that they would be there in the afternoon. The person behind the counter told me I could go home and that he would call me when my tires arrive. I went home and waited for the call but it never came. I called them at 1:00pm and inquired about the tires and the person who answered (Chris) said he would call and find out where they are and give me a call back "in a few minutes." It is now over three hours later and still no call. I will be going to Satto Tires instead to get my tires replaced. Good Year has missed out on about $1,000 in business today.
