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November 2023 by Erin Gage
Updating my review, I was told my tire wasn’t loosing any air and a small dent in my rim was casing air to leave it. I went to another shop today to fix my rim, and they told me there was a nail in my tire. Could’ve been more thorough.
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November 2023 by Yolanda Holmes
Mavis Tires & Brakes on Independence offers exceptional customer service. Following the recent replacement of all four tires, I encountered an issue with one due to a nail. Upon contacting Mavis, they promptly invited me in and provided excellent assistance. For those seeking reliability, dependability, reasonable costs, and outstanding customer service, I highly recommend visiting Mavis Tires & Brakes at 5200 East Independence.
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November 2023 by Michele Mcguirt
Very impressed with the service I received from Matt. Pulled up and got my tire checked and fixed immediately. Will definitely be back. Thank you very much for your service!
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October 2023 by Bre Farr
I was able to come in for someone to look at my tires because my pressure had been low for so long. Bobby was so helpful and willing to check it right then and there, found the issue and took care of quickly. They have found a new repeat customer. Thank you!
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October 2023 by Mark Renaud
I want to extend a thank you to Manager Sidney and shop technicians. It's been a long time where I've sat and experienced the warm-hearted atmosphere followed by knowledgeable staff and team of professional technicians. The leadership is overall the best I've experienced anywhere at any mechanical facility.Thank You.ThanksMark Renaud.
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October 2023 by Ben Eblen
Rob greeted me the moment I came in the door. A lot of car places make you wait before ever talking to someone but not here. I sat down to do some work and before I could complete my assignment, Rob had the nail out of my tire and I was on my way. Great service at a great price. I'll be back again
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October 2023 by Marva H.
Horrible experience. Went in for three things: replacement of TPMS sensor, oil change and rotation. Changed the oil--but right now there is a slow drip coming from my car. I know this could be spillage--we'll see. It wasn't there before.Did not even get the sensor replacement. Didn't even check for it until I pointed out that it still wasn't reading the tire. (I told them which tire.) Then they tested and said, oh, it is the tire you said it was. But they didn't have time to do it now (had the appointment for this). Could I come back tomorrow and they will do it for a discount. Told me all the tires were under-inflated. I said the others were reading at 35 and we had tested them with our gauge at home and they were fine. They basically said I was wrong--they used their gauge on the compressor and inflated then to 47 (recommended 33 and tire MAX 44). I said it was too much. They said I didn't understand and I had to drive around for them to reset. I drove around for half an hour, and of course they went up to 50 as happens when they are warmed up. Checked with my gauge and then had my neighbor check with his--readings of 50 on both. Infuriating. Like they just wanted me to leave. I just want to find a garage that will do quality work, be honest and not treat me like I am an idiot.
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September 2023 by Brandon H.
GO ELSEWHERE. GO ELSEWHERE. GO ELSEWHERE. Seems like a scam artist establishment. My car didn't start after I dropped it off for brakes and they blame my battery. They were also extraordinarily lackadaisical when I questioned it and they basically blew me off. Funny how it started until I took it there then all of a sudden it doesn't.? WILD. I'd for sure take my car somewhere else. Giving them business is a bad choice.
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September 2023 by Elizabeth Rutledge
Rob provided incendiary customer service. Everyone in the place was happy with the work done and prices. I had a laundry list of things to do on my car and they had it done quickly roters, struts, breaks, alignment and oil change. They showed me around so I would be comfortable with my wait. Although we were not the same race as mentioned in another review, they treated me like a family member. Also I don’t know why people complain about not being able to wAtch the cars inside the shop. Giant picture window into the mechanics shop where you get a great view. Quick, reliable, honest, and trustworthy. Definitely coming here from now on!!!!
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September 2023 by Vivian Weinberg
Had a huge nail in my tire. Unrepairable. New tire. In and out in 40 minutes…Rob is amazing!!!!
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August 2023 by Crystal C.
I would highly recommend Mavis Tire on Independent Blvd. it's easy to schedule your appointment online so you don't have to wait. They are friendly and fast.
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August 2023 by Hassan Shaheed
Mavis have gained a customer for life. I was greeted and every question I had was answered. Rob was very knowledgeable and communicated effectively. The staff was really nice and professional. They helped me find the correct tires for my truck and my needs. I’ll be back.
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August 2023 by Ciel terry
Rob and Mat were very helpful with my tire being flat. Very organized!!!Very fast!! Took care of me while I was on my lunch break! I will be getting my car serviced at Mavis on Independence Blvd for my future needs too! Thank you for all you guys do.
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August 2023 by Jake Mitchell
Manager Rob was able to fit me in, even after I had spoken to a rep at a different Mavis and came to this one by mistake. He didn’t try to push me towards anything I didn’t need, and also informed me when they couldn’t find an issue with my tire. I appreciate that, when they could have tried to sell me something I didn’t need. They went the extra mile and found a nail in a different tire, and we’re able to fix that one. 5 star experience!
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August 2023 by West Bryant
Rob took great care of my vehicle tire install and alignment. They even fixed a mysterious squeal on my car, but took no credit for it. Great experience, will return for future service.
