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February 2020 by Jeff Reif
Sales personnel are very interested in making sure you are getting your best deal available. Buying a quality instrument can be expensive, so having knowledgeable people to help is very reassuring. Thank you!
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February 2020 by Tim Owen
I brought my old Fender Acoustic to Shawn, He kindly pronounced it dead. (It was an old entry level model with the bridge pulling up) Shawn helped me find a very nice new Yamaha, at a good price. I played many guitars at different price points, but went back to that Yamaha. I bought it and enjoy it very much. I highly recommend this store. The people there are very friendly and helpful, and they have a massive inventory.
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December 2019 by CR Lee
Just buy your gear and go. Don't ask questions about your gear - the employees probably don't know the answer and you can have better luck looking online. Don't expect to test any synths or keyboards as there will likely be someone back there playing their full repertoire. Maybe bring your own headphones if you really want to test something.
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December 2019 by Jacquelyn Medina Sorto
It is a cool place to be there and honestly they give lessons and such. Price well it depend on the person.
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November 2019 by Amrit Arora
I bought a used nylon string online from Guitar Center at a different location. It turns out I received my instrument with tarnished and old strings that were unplayable. I brought the guitar to my local location in Charlotte. Dakota did not hesitate to alleviate the situation; he provided and restrung a new pair of nylon strings for me. On top of that we had a great conversation, customer service was satisfying on my end. Thanks
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November 2019 by Jace Zing
I am very happy with the knowledge and service I was given here. Grace is top of the class. Thank you for your help!
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October 2019 by Arnold Bruveris
Despite the construction next door, it was a good, upbeat experience. Tons of depth of inventory. Very helpful staff and upfront about price matching against Amazon etc., which I appreciated. Got what I needed at a nice price.
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October 2019 by KdlV
My wife and I went there to get our son a gift for his 30th. birthday. Our sales person (Brian) was very helpful & knowledgeable. He helped us select a Yamaha keyboard, that our son loves!
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October 2019 by Go Getter
They aren't very helpful. I brought in a $6000 vintage guitar for them to either put on consignment, repair, or buy. Without them researching it, they told me to "either hang it on the wall or trash it" lol. Image how many unaware people have thrown away valuable guitars because of the advice from the "experts" at guitar center.
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September 2019 by pittbullninja .
Loved the experience came in right before they closed and they let me test recording equipment along with cross plane tweeters and at50s which I would advice you to spend the extra 50 and go for the 6xx from massdrop
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September 2019 by Mack Moore
I come here fairly often and it's usually a good experience. Most times, it feels like it takes a while to get someone to assist you, but when they help you, they do a great job!
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September 2019 by Hunter Morgan
Grace was awesome! Very helpful and guided me into finding exactly what I needed. She was very friendly and chill. Thank you Grace! I will definitely be back!
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September 2019 by Benjamin Cody Henry
I came in last night to pick up a guitar that they put on hold for me they were very polite kind and we're willing to hold a guitar for me even though I had a 2 Hour Drive. I arrived during a dispute where a customer was violent. The store manager and employees handled the customer responsibly and safely and I was given top service. Went in the next day to exchange for another instrument and they were kind and helpful. Highly recommend for a small guitar center.
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September 2019 by oscartmic .
Brought in my 95 Strat to Shawn in the repair center for a complete setup and cleaning. Not only did he take an unplayable guitar and make it look brand new, It now plays like a dream. Awesome job!
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July 2019 by Correy McClure
love Guitar Center, great place go and check out the equipment before You by it.... well most of it anyway. I feel way more welcome here than that other music store across town
