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February 2024 by Bernice Mills
This location does not open at 6. I've stopped by there now 3 different mornings at 6 and it has not been open.
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January 2024 by p
Former Winn Dixie. This store is by the worst the HT store shop at in Charlotte. Its old and smell horrible when you walk. The produce and meat dept quality isn't the same like other HT stores. They smell and sell it at a discounted price. The service is alright. The store manager who came from store #167 transferred here to store #171. Store # 167 closed and converted to a food lion. Which I believe that store should of renovated as well. This store will never remodel or renovated its so sad to see because all of the other HT stores are nice, have fresh products, etc. Even an employee ask to renovate the store the manager Von didn't approve it and stop the petition. I would advise you all to shop at #157 and not at this location. Its sad to see the Walmart got renovated, Food Lion across the street seems to have lots of customers, and Lidl a few blocks down is new to the area. If HT Park Rd shopping center can be remodel so can this one off Sardis Rd. Its 2024 shouldn't grocery stores look more modern and better?! Apparently HT corp doesn't want to close this store down.
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January 2024 by Gloria Szilasi
I've stopped going to this location for my groceries a while back. However a friend of mine just stopped here and made a comment how bad producer were and the smell. Which are all reasons I stopped going.Reasons I stopped going was finding countless moldy items, especially their pre packaged food by the deli. produce is so so, and it building sometimes has a bad smells. customer service is ok, but I'm just disappointed in this Harris teeter too many times to go back.
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January 2024 by Taylor Outerbridge
People working in the deli definitely need to be replaced or trained on customer service. Every trip I make to this store the only issue I have is with the deli department. The employees are extremely rude and nasty, lazy would be an understatement. The employees need to realize they don't have to work there they can quit and get a different job. Treating people like garbage is not a good look for the Harris teeter name especially when this corporation is supposed to be known for their kind service.
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December 2023 by Shodan K.
The main flaws of this store are too often empty shelves of the items I need and several people who work there haven't a clue how to spell 'customer relations,' much less practice it. When you walk up to the deli counter, rarely are you met with 'good morning' or 'good afternoon.' It's typically 'take yo' order.' As one woman wrote, there is one older black lady, who has worked there 5-6 months, in the deli who is dumber than a rock. "Dollie T's review describes her perfectly!" Seriously, we don't expect rocket scientists to be working here, but we do expect people who can speak coherent English and treat customers with respect. They need to be reminded who's paying their salaries! I find myself going across the street to Food Lion more and more each day.
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November 2023 by Miranda B.
store associates need more customer service experience and people/human kindness skills.
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November 2023 by Emma Bogdan
Would really love to see more gluten free options that aren't $8 loaves of bread that are half the size of regular bread. I've now been to 3 stores in search of gluten free graham crackers and all the main stores have failed me. The prices for GF stuff is outrageous, it's not a fun fad for those of us that have Ceiliac!!
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September 2023 by Nyne
I was disappointed with the amount of moldy produce, grapes, cherry tomatoes, melon ls just to name a few, and then when a question in produce about an item I was dismissed like a piece of yesterday's dirty laundry.. I would say fund another HT to shop at..
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August 2023 by Fefe M.
Please, please update this location!! The store and shopping center desperately need some TLC
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July 2023 by sharon cea
I just moved from the plaza midwood area to this area and one good thing for sure is plenty of parking. Also the store isn't very big but I like that because it's easier to find what I need. Staff is friendly so far I've been shopping at this Harris teeter for the past two months and it's been a great experience.
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June 2023 by Kellie Hedrick
Older style and layout. This is a smaller HT and has fewer products. What they do carry is well stocked and the store is clean. The staff are friendly and helpful.
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June 2023 by Queen Lee
Everyone in this store needs training on customer service and cross contamination, especially Lemm and the older AA woman in the deli. I'm meatless and pay the same amount for a sub as a meat laden one yet they took no precautions to ensure that they weren't cross contaminating my sandwich. When I asked them to change their gloves I was given very bad attitudes and snark remarks and the sandwich was SKIMPY. Vonn, the "manager" did nothing to make it right. Publix would never! I'll spend my money there instead. Avoid this store.
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June 2023 by Dollie T.
I come to this Harris Teeter almost every other day on my lunch for the same thing. A whole wrap on white and today was the first day I have ever had such a rude and nasty encounter with the deli. An older lady named Aleshia is the upmost rudest lady that works there, that I've ever encountered. She doesn't do the portions correctly then will try and tell you that it's right. Then she tries to double team you with the shorter darker skin lady and it's glasses they will make smart remarks and not really give you what you're paying for. Overall Aleshia has terrible terrible customer service and needs to have some better training or find a new job this isn't what she wants to do. Rob is a very respectable and nice manager and deserves more respectful employees.
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May 2023 by Eric Richards
I dont love the split level and the self checkout card machines are very inconsistent in working properly. The staff in the Deli are awesome though. They always smile and are happy to help!
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April 2023 by BESTDEAL AUTO SALES NC
I was having a chaotic day when I decided to stop by Harris Teeter on Sardis Rd. Charlotte. When I had the pleasure of meeting Terry in the deli department. She made me a delicious sandwich, exactly as I requested. She is fast, precise, and knowledgeable. She is sweet and professional, treating your order as unique. Sometimes a break from normalcy is bliss. Thank you, Terry, for making my day so much better. I hope they recognize your personality and make you an example for others.
