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October 2023 by Dave Fredricks
Stopped by looking for a gas fireplace unit for our mountain house. We were helped by Donna Spurr who took her time to turn on and show us many units. She gave us a few brochures when we left to lookover. We decided on the unit we wanted and called her back for a quote. She quickly sent it out. We decided on the unit we wanted but the lead time was two weeks which was beyond our timeline. She then offered us an open box unit that was better than the one we first looked at to purchase. In the end we got the upgraded open box unit for basically the same price as the other unit and was able to pick it up that weekend! Thank you Donna for the excellent service!!
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December 2022 by Sheila S
Exceptional service! Cindy and Scott went above and beyond, I highly recommend with no reservations!
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June 2022 by John Ackerman
Lots of patio inside/outside furniture. Numerous styles in a spacious warehouse and outside. Wrought Iron items not visible. Aluminum construction is the present durable construction material. Staff available as needed. jca
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April 2022 by Rick Walker
I know it is Spring, but we are finally really enjoying our RH Peterson logs with adjustable flame controls. Unfortunately the initial set did not work properly after being installed before Christmas. Thanks to the tenacity of Jeannie Lambert with Hearth & Patio, we received the necessary replacement unit. She managed to expedite a reluctant warranty department into action. Hats off and we'll be back. Rick & Cindy
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December 2021 by Sheila Ijames
Always nice to visit this store. Products and layout are great. Prices are high but the furniture is high quality. You have to get to know the staff because they are not all as inviting as those in other high end outdoor furniture stores.
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September 2021 by Don Tyson
Real good selection for being kind of the end of season. Very very helpful associates and not pushy. Answered all questions and helped with a few asseries. We'll be back when we need porch table and chairs.
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September 2021 by Dan T.
Nice folks there! Very helpful as well. I was there a bit early and they addressed my needs.Thanks again!??
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March 2021 by Tiffany Phillips
Alway have a great experience visiting here.
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February 2021 by Nikolay Filatov
Always a great experience there! If you want a Fireplace store look no further..You found it!
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February 2021 by Hal Kidd
Great products and expertise for our gas log fireplace insert.
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February 2021 by Gloria H.
Upon arriving Regina greeted me immediately. She was super friendly and knowledgeable. I was there looking at gas logs, and she took her time explaining how the particular set I was looking at worked, and let me take my time deciding which I liked best while getting warm! I never felt rushed or pressured into a sale. I had a great experience at Hearth and Patio! Thanks!
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January 2021 by Ron Riddley
Friendly and knowledgeable concerning our needs for gas logs. Our guests comment often on the looks and heat. Would recommend with confidence the products and services provided by Hearth and Patio.
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January 2021 by Ken Hardison
Excellent service, staff very helpful, purchased the product needed, highly reccommend...
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January 2021 by Rodney Baker
Good selection, but very pricy!
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December 2020 by Terrence Peterson
Everyone was super nice. Forest was really helpful and really friendly.
