Hendrick MINI is described by customers as absolutely first class, providing a very friendly and professional service. The staff are brilliant, amazing, and caring, with many reviewers stating they would not take their MINI anywhere else. Customer service in the service department is always great and seems to continuously improve. Reviews highlight the expertise of the service and parts staff in keeping vehicles on the road for the long haul. Specific service experiences are noted as phenomenal, with advisors demonstrating great communication, analytical skills, kindness, and professionalism. They are very attentive, patient, and knowledgeable, working tirelessly with customers and warranty companies. Customers report having awesome experiences and express love for the dealership, noting excellent service since purchasing their vehicles. The staff are seen as a great asset, representing the company very well as team players. The overall impression is of a dedicated team that provides consistent, impressive, and professional care.
Timely and efficient service area. Clean and comfortable waiting area.
September 2026
Craig Eves has been the best to work with that I have ever interacted with when taking my car in for services at a dealership. I loved the transparency from him and how easy everything was. I truly felt taken care of here at Mini Hendrick!!!
September 2026
Woke up and car would not start- Mini Hendrick was able to accommodate me same day for a new battery! Thank you!!
