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October 2023 by Chaz Chaz
Im giving this place a 2 star review because although the people and the place is nice and I understand the state of my instrument that it was in but that gives them no reason to give me back my trombone with it being unplayable like my bell keeps falling because I cant properly screw it together at all and my tuning slide won't move because it looks like it was glues together. After I bring it back this next time I will never ever go back.
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October 2023 by Rough Mountain
This is one of the best place to find good quality music equipment with outstanding customer service!
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September 2023 by David Blumberg
I’m glad that Music and Arts carries Backun Clarinets. This Music and Arts has quite a good selection of mouthpieces for Woodwinds and brass. Good stock of Reed’s too and a generous Teacher’s Discount. There’s a lot of in-house brand products for Woodwinds but fortunately they have some other products such as Gem, a high-quality swab.
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September 2023 by Quacey Davis
My daughter took her school trumpet here to unstuck her tuner valve. They offered her a loner for a promotional $15 for the month while hers was serviced. They send off the instruments for repair, so generally you can expect a 10-day turnaround. We got my daughter's trumpet back around 2weeks later and had to call twice to get a good status otherwise I would have given them 5 stars. Overall, the trumpet is fully functional, so I would recommend them. They also offer wind, brass & string instruments for sale as well as music lessons for several instruments.
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June 2023 by Jennifer ESQUIVEL
This is located in the Park Road shopping center and has been here for a very LONG time. This is one of the shopping centers' OG stores. I recently started bringing my son and enrolled him in their guitar lessons that they offer. They initially offered a free guitar plus free lesson, which obviously led to us paying for some guitar lessons. My son loves it and he likes his teacher named Ben. The staff is always very welcoming and wonderful. There are plenty of instruments located inside the store and even pianos you can play on. They offer a variety of music books as well as different accessories you may need for your instrument. The classes are located downstairs where there is a little waiting room if you'd like to wait downstairs and a TV where you can see the lesson going on. It's a nice quaint small shop and is located in a shopping center. They have a big open parking lot with plenty of parking options for you. Definitely recommend this place and will keep coming for lessons.
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June 2023 by Jennifer E.
This is located in the Park Road shopping center and has been here for a very LONG time. This is one of the shopping centers' OG stores. I recently started bringing my son and enrolled him in their guitar lessons that they offer. They initially offered a free guitar plus free lesson, which obviously led to us paying for some guitar lessons. My son loves it and he likes his teacher named Ben. The staff is always very welcoming and wonderful. There are plenty of instruments located inside the store and even pianos you can play on. They offer a variety of music books as well as different accessories you may need for your instrument. The classes are located downstairs where there is a little waiting room if you'd like to wait downstairs and a TV where you can see the lesson going on. It's a nice quaint small shop and is located in a shopping center. They have a big open parking lot with plenty of parking options for you. Definitely recommend this place and will keep coming for lessons.
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December 2021 by Elizabeth Oyesola
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October 2021 by Ricardo Castro
Great advice on music rentals.
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September 2021 by Anna Cheney
I came in today looking for an amp for my concert ukulele. Ryan was so nice and helpful when I had a question about which one to get. I will definitely continue shopping there.
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June 2021 by Edmund Plake
After nothing but a series of frustrating experiences with a large music chain, I seriously needed a place to go where I felt respected and valued as a customer.This was the place!From the moment I arrived, I was greeted by Ryan and Lizzie who immediately offered their expertise and guidance. Much to my delight, I discovered they also offered lessons, and after today, I couldn’t imagine going anywhere else for a teacher.I was also able to observe Ryan interact with a young customer whose father was buying her an ukulele. He tuned the instrument—by ear—and handed it to her to play. He was positive and attentive, and Father and Daughter left the store smiling.The [Large Music Chain] is minutes from my house, and even if this lovely little store were in Raleigh—I’d make the drive.To Lizzie and Ryan, thank you for a wonderful musical shopping experience.
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May 2021 by Jeremy Hackworth
Great place. Friendly and knowledgeable staff. I’ve bought a guitar amp here and recently had some work done on my guitar. I unsuccessfully attempted to install active pickups on my guitar at home and brought it here to get it fixed. The guitar plays and sounds great after Ivan corrected my errors and did a set up for my guitar.
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May 2021 by Michael J Kelly
Awesome, very friendly, knowledgeable. Was able to order what ever I needed. Highly recommend them
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March 2021 by Jennie Blackmon
I talked with Ivan about an electric bass that I know nothing about. He was extremely patient and kind, gave me all kinds of helpful information. They have lots of services that are very reasonably priced.
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March 2021 by Stamp Collector
I took a horn here for a tune up and it came back with new problems. Stuck rotors, valve screws loose. Never had these problems before.
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December 2020 by Ek Buggy
I got a clarinet there and they were so nice!! They helped me and my father get the right stuff for the clarinet. It was just amazing