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February 2024 by Tommy Stover
Very professional and pleasant service
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February 2024 by Lenoir Robinson
Very professional and explained all the tax information in a manner that I understood
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June 2023 by Rikki Roxx
Stay away from these hacks.... Over charged me and still didn't get the state tax done.Worst experience ever.
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March 2022 by Nathaniel McDowell
Went in to pay for tax services since I had a lot going on this tax season, but ended up getting condescending comments from an employee there. I had some crypto capital gains taxes that I needed to take care of, and the lady scoffed at the "fact" that I barely took any profits and didn't know how to invest when that definitely wasn't the case. Maybe she was jealous because I made what she made in a year in less than 2 months? I'm not sure, but if you're going to talk down to me, then at least know what you're doing and know what you're talking about. ?
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March 2022 by Zanarius Hines
Preparer alerted me my return was rejected by the IRS due to a code indicating someone tried to file using my information. Shocked hearing this when I asked for more information the preparer acted as if it was not her problem and tried to hang up after literally 20 seconds on the phone with me. Now after paying 278$ one would think that an employee with true customer service skills would have at least dont a quick google search to find me the number to the IRS or at least used the word 'sorry' since you just paid us to find out someone may have stole your refund. The lack of concern after I made a payment in full is unethically astounding.
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March 2022 by Octavia Spears
My tax lady was nice and extremely helpful
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February 2022 by Melba Bullock
My tax prep was very patient very understanding a very precise with everything she's told and did for me and I appreciate it
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February 2022 by Shamona Brice
I been going to them for years and they always treat me so good.
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February 2022 by Sherry D. Miller
I have been doing my taxes here for over 20 years. And I have never had an issue or a bad experience!!
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February 2022 by Sharmila Chopra
I have been with h&r block for 25 years, still great service
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October 2021 by Lisa
They have three woman working there when you walk in you are immediate ask in a grumpy tone do you have an appointment. Then they charge you for deductions that are found like earned income and other deductions. I had ONE W2 and one child as a dependent. They charged me $424 for my 2020 tax return. When I asked why so much Nipa stated well we got you all the deductions that we could like earned income, child tax credit. So you benefiting off of what the government says I'm allowed to have. When I asked about $25 discount sent to my email from HR BLOCK I was told they couldn't accept it. When I asked if there was anything they could do to Lowe the price. After calling her supervisor she said NO all discounts have been discontinued. Again I'm a single parent and we're in a pandemic charging over $400 is heartless and highway robbery. If it wasn't so late in the tax season I wouldn't have filed with HR BLOCK. 400 earned. Returning customer and SO MUCH MORE lost. It's a wonder many HR BLOCK are closing and people are opting for TurboTax and the likes. Use HR BLOCK at your OWN RISK!!
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June 2021 by Lisa Reynolds
They have three woman working there when you walk in you are immediate ask in a grumpy tone do you have an appointment. Then they charge you for deductions that are found like earned income and other deductions. I had ONE W2 and one child as a dependent. They charged me $424 for my 2020 tax return. When I asked why so much Nipa stated well we got you all the deductions that we could like earned income, child tax credit. So you benefiting off of what the government says I'm allowed to have. When I asked about $25 discount sent to my email from HR BLOCK I was told they couldn't accept it. When I asked if there was anything they could do to Lowe the price. After calling her supervisor she said NO all discounts have been discontinued. Again I'm a single parent and we're in a pandemic charging over $400 is heartless and highway robbery. If it wasn't so late in the tax season I wouldn't have filed with HR BLOCK. 400 earned. Returning customer and SO MUCH MORE lost. It's a wonder many HR BLOCK are closing and people are opting for TurboTax and the likes. Use HR BLOCK at your OWN RISK!!
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June 2021 by Angelique Cheri
Ms. Sloan is an asset to H&R Block. Shes a tax genius
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May 2021 by Hazel Jenkins
My tax agent Niya was very good.
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April 2021 by Sheila Johnson
Customer service excellence
