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October 2023 by A
This office does not care about their clients and simply are only about bring in money. Janice Foster completed my taxes and if she was truly doing her job instead of just checking off boxes she would have caught a simple error. I take accountability for the fact that I failed to give her one of my W-2 s but if she looked at the YoY comparison she would have noticed the significant drop in income. I was not shown the YoY comparison in the office. I caught the error after I left and instead of extending grace and being a decent person she admitted to no fault. I was extremely patient through the process as she had to call her manager several times because she didn’t know how to navigate their new system. I was told I would have to pay $100 on top of the $325 I had paid only days earlier to amend my taxes. I have done my taxes through HR Block for the past 5 years and this was the last year. I will not give my money to people who conduct business like this.
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April 2023 by Sh R
I had great experience doing my taxes here. I tried doing it with H&R block online tax pro but they messed it up. Be sure to ask for Manuel Valcarcel. He is very helpful and knows what he is doing.
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April 2023 by Kena Watson
Great experience and would recommend for small business owners
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March 2023 by Denise Jarvis
It's bad when you make 38000. Do not owe Irs.etc etc and all u can get is $12.00 state and 199 federal and the fee to prepare your taxes is 258.00 never again
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February 2023 by Adventure Jon
Had an amazing experience with Eunice as always. She truly cares about her clients and always puts in the work to find the best options for them while helping them understand or make sense of whatever may confuse them. She also provides great advice and reassurance if and when necessary.
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February 2023 by Vickki Lyn
I'm going to h&R block for years I trust them they answer my questions for helpful
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December 2022 by Doris Haynes
We were and we are still so frustrated from no responsibility or accountability on behalf this H&R Block location. Received notification from the IRS in the latter part of 2021 as they received information from a third-party source. The reported information did not match the Tax Return completed and filed by this H&R Block location. We were confused because we knew we provided the information during the interview and explained to the Rep during the interview of all the changes that occurred in 2019. The 2019 Tax packet was retrieved from storage, and we notified the office to find out what happened. A copy of the packet was provided and then we heard nothing for weeks. Kept calling and finally reached the Rep the copy was provided, and low and behold the copy that was provided could not be found. So glad we did not give our only copy! The only consolation given to us, was to complete an amended copy for both the Federal and State Taxes for 2019, and of course additional fees paid; could not even determine why it was not included. Having to pay for someone’s error is awful and gives a feeling of distrust. We will not be coming back to this location and possibility not even any H&R Block Office.
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April 2022 by Stephen Crane
The preparer, Eunice Edutsen is extremely helpful, kind, and has a wonderful sense of humor. She is also quite knowledgeable and offers timely advice.
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March 2022 by Tyrrell Hester
The communication wasn't what I expected. The person that worked on my taxes wasn't responding fast it took several days for her to get back to me now I'm getting my taxes back later than expected and on top of that yall are taking a good amount of money out of my refund. So think twice before letting this company handle your money. I know this company will NOT be getting any more money from me. Something told me to go to turbo tax... I know Next Time!
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March 2022 by Judith Pina
Ease of making appointments. On time appointment. Accountant explained clearly questions I had. Very professional from the receptionist to the Accountant.
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March 2022 by heaven leigh
Will keep you on hold til close !!!!Will not step foot in this place . Ill drive further to the next location
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February 2022 by Adrien Nobel Mbougue
I don't know why everyone doesn't give 5 stars to these guys. The whole team is awesome and they WORK AS A TEAM. Medha did my taxes and she was excellent and knowledgeable. Kuddos.
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February 2022 by Wendy Dunas
She was very patient and took lots of time to help me with my tax return
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April 2021 by Ashley Mendicino
Manuel was absolutely amazing and helping me with filing both my 2019 and 2020 tax return! He explained every step of the way as he processed to make sure I was in complete understanding. Not only that but he definitely did both years in a timely manner! I would highly recommend Manwell to do your taxes. He is a breath of fresh air , and took a big weight off my shoulders!
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April 2021 by Raymond Lee Carter
Medha my tax specialist always helps me with my taxes every years and does a great job.
