-
March 2024 by Dop
I was so disappointed when she told me that as a hair stylist I don't have any income that I am owing the Federal Government, every year i file taxes, they did the last year for me at another block, this year i decided to go back there, is was another experience, I pay store rent, I didn't do well this year b/c I have Two surgery I am still paying almost 7500 from pucket & other expenses, last year a man from H&R Block did it for me & I did better than this,All the woman I have met at this H&R Block happens to be resist for the past years from this office are just too fustretive, I just have to live without filling, the second time it has happened, I don't think that is right, I am sharing because is really unfair
-
March 2024 by shawn smith
HR Block always do an excellent job doing my taxes. . . I've never had any issues with them :) :) !!!!
-
February 2024 by Sandra Banuelos
Could have been better
-
February 2024 by Amanda L
Called a different location and got routed here. An old man with a very strong Louisiana accent answered and was rude from the start. I asked him if the price varied per location and get a "no no no no" talking over me and trying to cut me off. I ask for an estimate and he tells me that they'll provide me with one when I come in. I tell him I'm asking for one now, that's why I'm calling. I'm shopping around and looking for the cheapest price. He tells me if I want cheap and incompetent, then go to Liberty. I laugh in his face, call him the incompetent one who can't even provide me with something as simple as an estimate, and hang up. Godspeed to anyone working at/using this location and dealing with this person
-
April 2023 by Danitza DeVaughn
Don't go here. I came here seeking help and advice and they just brushed me off without even sitting down with me to review my info and help me. It was 3 employees here at the time and they all brushed me off.
-
March 2023 by Duber Moreira Maestre
Every year I do my taxes and I always make sure Von takes care of me because he has been always awesome. This year, sadly, it turned to be a little different.After reviewing everything, I stopped for a moment to think and Von saw me with an unpleasant face, then he sort of pressured me to sign twice when I clearly told him to wait for a minute. Then I told Von to not submit my taxes, that I was thinking what to do. He clearly got mad and was not comprehensive at all.He looked at me and said: "I understand if you want to make it somewhere else but don't come here and waste people's time" (we took 20 minutes, roughly). I told him that I might come back and he told me to no come back or to do it myself for free.I got very disappointed after this because I have been doing my taxes with HR Block every year, especially with him but he did not care at all this time.I also think that I am not wasting anybody's time given that everyone in there is getting paid for offering their services to me.H&R Block might have lost a customer as I am going to follow Von's advice to not come back.
-
February 2023 by Thomas Cunningham
Von is the best Master Tax professional I’ve ever seen.
-
November 2022 by Stephanie O'Brien
I went to this HR Block site to fix my tax returns for 2018. During that year, I lived in NJ & NC, and worked in NYC & NC. The man I worked with said everything was fixed, but then NY came after me for $300 more. Obviously, not everything was fixed.
-
October 2022 by John McCoy
This year was challenging using H&R Block and I been using them for a number of years and never had a problem, this year there was but it was fixed. H&R Block helped me on the last day due to a problem on my end. They got the job and I do recommend them.
-
May 2022 by Bret Harris
Great relationship with Donna Skelton, would have a hard time trusting anyone else!
-
May 2022 by Melissa Lea
Von was very friendly, professional and easy to talk to. I was in and out in 30 minutes.
-
April 2022 by Joyce Lake
The Gentleman that helped me was courteous, knowledgeable and very helpful in handling my paperwork.
-
April 2022 by Joni Adams
Great service and knowledge!
-
April 2022 by Dakota Kramer
If I could give this place a 0 I would. I scheduled a 2 hour appointment to get my taxes prepared with over three weeks before filing day. When I arrived Von, my tax preparer, started the appointment off fine and gathered my documents. I am filing multiple years, so I expected some kind of questioning, but all I got were assumptions. When I pulled my laptop out to get the last document, my preparers attitude changed and became very short. I have a Trans Rights sticker on my laptop, and I believe this is what did it. He then shuffled me out within 20 minutes of me arriving, and told me he would get to them when he could but it would be after tax deadline. I was also severely annoyed because my documents were in front of him and I introduced myself at the beginning of the appointment, only to have him call me the wrong name more than 5 times. This man also took a personal phone call in the time I was there in his office. When I called another store in the area to see if this was normal practice, she told me she would contact the store. Apparently Von, had another appointment he was in. This is curious to me, because I had schedule a 2 hour appointment, and he was with another client 45 minutes after my initial appointment time. When I picked up my documents to take them to another place, I said my name was Dakota LastName and he repeated to call me Dallas. This was the worst experience I've had in years! 10/10 worst place to get taxes done.
-
April 2022 by Dakota K.
If I could give this place a 0 I would. I scheduled a 2 hour appointment to get my taxes prepared with over three weeks before filing day. When I arrived Von, my tax preparer, started the appointment off fine and gathered my documents. I am filing multiple years, so I expected some kind of questioning, but all I got were assumptions. When I pulled my laptop out to get the last document, my preparers attitude changed and became very short. I have a Trans Rights sticker on my laptop, and I believe this is what did it. He then shuffled me out within 20 minutes of me arriving, and told me he would get to them when he could but it would be after tax deadline. I was also severely annoyed because my documents were in front of him and I introduced myself at the beginning of the appointment, only to have him call me the wrong name more than 5 times. This man also took a personal phone call in the time I was there in his office. When I called another store in the area to see if this was normal practice, she told me she would contact the store. Apparently Von, had another appointment he was in. This is curious to me, because I had schedule a 2 hour appointment, and he was with another client 45 minutes after my initial appointment time. When I picked up my documents to take them to another place, I said my name was Dakota LastName and he repeated to call me Dallas. This was the worst experience I've had in years! 10/10 worst place to get taxes done.
