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March 2023 by Amber M.
This location consistently provides excellent customer service. Amelia went above & beyond to help me this week. The Southpark store has a lot to learn from Waverly.
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February 2023 by Madi Blake G
I went in recently for the first time but left very quickly after hearing the girls up front talking very loudly and very rudely about girls who applied there. They were making fun of people that applied to work there and making fun of their applications as well as stating how some girl put in her app that she was currently attending Duke and the girl loudly making fun of it and talking about how she didn’t care and laughing at it as if it wasn’t important. I really liked a lot of the items in the store but I genuinely will never shop there if that’s the kind of staff that run the place. So unbelievably rude and unprofessional to openly make fun of applicants especially with customers present in the store. I would recommend visiting the other boutiques in the direct vicinity and also not to waste your time applying to a place with a potentially toxic work environment.
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June 2022 by Greg N.
Very cool store - Greg and Jess at JessGenix.com love this place. Staff very friendly and helpful and great selection
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December 2021 by Olivia W.
Employees/owners have not worn masks at any point in the pandemic. I've popped in a couple times but refuse to buy anything from a business that does not take public health precautions.
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October 2020 by Kary Bryant
I always leave getting more than I went in for! So many cute things and stylish choices. And the staff is so friendly and helpful. It’s just one of those stores that you know you’ll be leaving in a good mood with a smile on your face and bags full of goodies!
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October 2020 by Brittany C
Amazing selections & not just for size 0 girls! I’m 5’ 5” 170lbs & I fit into a L there. It’s great to find a boutique that has sizing for me :) the girls that work there are super nice & great @ recommending outfits!
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October 2020 by Jennifer Schartz Theede
They sent the wrong product and I have to pay shipping to return it.
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August 2020 by Darlene Lee
The ladies were super helpful & assisted us with different outfits. And the store always has trendy outfits! Thank you!!
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May 2020 by Lynda Cunning Neely
As a health care worker I ordered shoes for work 2 mth ago and never got them they keep saying on their way I've asked for refund but nothing never again customer service terrible
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April 2020 by Elena Shanks
Still waiting on an order I placed weeks ago, asked for refund. Instead they have sent me a message stating they will send it out, starting to think I’ve been ripped off!!!
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March 2020 by Anna Ellison
I asked for an item to be put on hold and she “forgot to put my name” on the item that was on hold and sold it to another customer.
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March 2020 by Jackie K.
Great boutique and awesome prices! The girls that work at the Specialty Shop location are so nice and helpful!
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January 2020 by Joanne Wharton
As not received my order and no reply from emails
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December 2019 by Polly Weimar
My husband and I came to Charlotte from Houston for a birthday party and I didn't pack properly. I rushed in and said "Help, i need something that goes with my jeans and shoes that looks good, warm but not too warm, stylish, partyaround the fire pit, and age appropriate." The three ladies were incredible. I felt like Pretty Woman. They found the perct snakeskin jacket and black ter. I will tell everyone at the party. This was an awesome shopping experience. Thank you Ivy & Leo
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November 2019 by Nicole Rorie
I love the selection and service that I receive at Ivy & Leo's.
