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October 2023 by Aseel J
My favorite store all the time.service has always been good.
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July 2023 by kenny liu
Love the products. Service was “ok”
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June 2023 by Sam L
Employee vocally complaining about customers coming in in the last hour before closing…
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December 2022 by Ms chocolate Bae
I love this store . Nice pocketbook, great shirts ( women)
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September 2022 by James Hancock
Would not recommend working for their distribution center ,one clifford way Arden NCThough the upper Management may seem nice and proper, there is also an UGLY side to them . My experience with JCrewwas the lowest I have ever felt in my life. I was always bullied by one employee ,mocked by another, a L.P.superviser that would turn his back on the problem just because he didn't want to deal with the issues , and when I would say something about it, I could see the smirks on their faces. They thought it was easier to get rid of me instead of dealing with the real issues at hand. So if your looking for a job here, watch your back and keep your guard up.
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August 2022 by Jeff Norris
These people are just rude! I want the clothes but am tempted to just buy online. They act like they are too good to help you
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March 2022 by ten dwilliams
J.Crew is a rare find store. For years, I overlooked because the marketing manican was so conservative which doesn't fit my personal flare and budget. However, I enjoy the location at South Park Mall area. Select items are must have. The team is courteous, warm, and friendly. Prices are super reasonable when on clearance. Thanks to the management team.
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December 2021 by Charles J. Brooks
Nice place.
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November 2021 by Chris Hickman
Went in to return a pair of shoes that just weren’t what I expected when I ordered. The guy in a plaid shirt, caramel cardigan and beard with mask took the box from me, scanned it asked for my email and said “your all set”. I went over to look for a blazer and to browse the new stuff and he never once acknowledged my existence. Now for the record EVERYTHING I was wearing was JCrew and yes I love the product! But despise the way I was received and treated. Assuming a key carrier or Manager of some kind that doesn’t realize that the reason he works and has the job is because of people like me purchasing. So in the future be a bit more friendly.
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September 2021 by Autumn Hanky
Never have I been so aggressively ignored in my life! Lots of conversations amongst the staff and no attention to the paying customers! It’s truly a shame because I love the brand and I would love to shop in person ,but going forward, I’m shopping online! I hope if I have any future online returns, I can get in and out quickly!
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August 2021 by Arlene V.
Very helpful staff. Clothes nicely organized with all sizes easy to find.
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August 2021 by Ethan Campbell
JCrew is good.
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July 2021 by Dimitri Vaughan
J crew. That’s it. It’s just J Crew.! Has a good men’s collection. Customer service was welcoming and helpful.
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May 2021 by Kim Pham
I am in front of the store writing a review. I needed to do it because it needed to address this right away.I was only in the store for about 30 seconds, looking for a particular item. The lady (blonde, short and heavy) was in the middle of a conversation with her co-worker. I walked up to her & waited politely without saying anything, so I could let her finish the conversation. She "side-eyed" me and asked if she could help me with anything. I proceeded to show her the picture of what I was looking for, and she decided that they did not have the item in the store (even if they did or not). The dismissive demeanor is unnecessary; then she added her "eyes roll" while I was walking away, signaling to her co-worker as if I am such a bother to her while she's at work.Lady, I am going to say this as kindly as possible. Your appearance is not already a bad look to the store; please try to make up for it with your customer service. If you want to engage in a conversation that is not bringing business to your employer, then have it outside of work on your own time. I am sure the company you are working for expects business, and you are doing everything else but that. If anything, you are taking away business with your lack of work ethic. Please excuse yourself from this company, and maybe try the fast-food industry.I wish you improvement in your career. .
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October 2020 by Melissa Toro
Howard was so wonderful! Even though I didn’t buy an Oxford because right now I need to lose my Covid-19 aka 15 lbs weight (you all know what I am saying)... Howard was so helpful. He brought out many styles for me and Myra was also helpful when it came to my wife. We thank you both!
