J.L. Smith & Co. is a trusted supplier and repair resource for woodwind instruments, especially flutes. They offer high-quality tools, parts, and supplies, including the best cork and synthetic pads available. Many professional repair technicians rely on them regularly for top-notch products and helpful customer service. The staff is known for being friendly, knowledgeable, and accommodating, often going above and beyond to meet urgent needs or special requests. For example, they quickly fulfilled an emergency shipment and even custom-made a specific cork pad spinner that was out of stock, demonstrating their dedication to customer satisfaction. The company is also a dealer of high-end flutes and provides excellent support for flute buyers. Customers have praised their staff for making the process of purchasing a flute easy, informative, and stress-free, especially for those who are new to the instrument. One customer shared that working with their representative made buying a flute enjoyable and straightforward, with clear explanations and attentive after-sale support. Overall, J.L. Smith & Co. is appreciated for their quality products, reliable service, and helpful staff, making them a go-to source for flute repair supplies and instruments in the music community.
I'm a flute repair tech in Austin. I use JL Smith often and admire their tools. They also are super helpful if you give them a call. I had an emergency shipment that I needed right away recently and they got it done! They are good people at JL Smith.
September 2023
Dealer of high end flutes and woodwind repair supplies. Best quality of cork from any supplier. Supplier of synthetic pads.
February 2023
Wonderful customer service and support. Being in Florida but sending my daughter 3 different flutes so she could pick what was best for her was perfect! Thank you so much for everything.
