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March 2024 by Octavia Davis
?I ask for a club sub and no cheese . The worker was rude to begin with. She put cheese and turkey on my sub (.no ham )so when the man grab the sub i said that’s not mine i ask for no cheese which was on my ticket . She said to him just take it off i said hell no i need another one without cheese i’m allergic to cheese ,She refused i got to the register and ask what is corporate number he said i don’t know but im sorry it happen to you She ask in front of everybody with attitude what you want me to make you another one i said no you shouldn’t even be working with you stank attitude . I promise i will never return i visited this location 3 times a week and never had a problem until today . I always have multiple orders but me and my coworkers will go to Bang bang burgers instead’!! No cheese mean no cheese !!!!!
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March 2024 by james johnson
Always a good sub. Always get the red pepper relish on your sub. Spicy, but not too
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March 2024 by Michael Staton
Excellent customer
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March 2024 by Mike
BJ was very attentive, very kind, very quick. Other gentleman was very courteous as well.This is what the f and b industry needs more of. Will be back again!
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February 2024 by Unknown
They deserve more than 5stars. The service was fast and the gentleman with the braids gave exceptional customer service. I'm visiting from out of the area but I will be sure to visit this location again when I return to Charlotte.
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February 2024 by Christian Perez
This was such a great choice for a quick and delicious sandwich. Tonight I ordered a chicken chipotle cheesesteak. It was really tasty and they guys made the order fast. I’ve been here multiple times and they’re always great. I highly recommend coming here ?
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February 2024 by Chera Pardue
These folks work at a very busy uptown location. Our office orders from here several times a week and I have never had a bad experience. Food is fresh, customer service is great. Highly recommend.
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January 2024 by Pablo Sanchez
I normally go to this location as it is close to me and had always been trusted until my recent and terrible experience. It is sad to say that only when a General Manager is on duty, that your food and service will be professional and pleasant. However, and unfortunately the night crew is very unprofessional and lazy. Unsanitary at times it seems like. My order was made incorrectly along with the individual i was with. Two big kahunas were ordered and both made with almost no meat, no cheese no veggies with stale bread. Big disappointment when it is one of the best sandwiches there and usually made amazing by the manager. Going to have to avoid this location moving forward. Respectfully, seems like they hire anybody these days. We asked for a refund and the individual gave us attitude stating he wanted to go home and was frustrated because he did not know how to work their own system which we had to guide in order to get our money back.
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January 2024 by Ryan Kincaid
I’ve been to this location twice and I have been eating Jersey Mike’s for 20 years. My most recent visit was the best. The sandwich I got was one of the best I have ever had. I inhaled this sandwich and left only the wrapper.
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December 2023 by Hayden White
Edit on second revisit: this place still sucks. You have got to change management. Spent 5 mins waiting for your employment to figure out to refund someone. Just me in line and this visit took over 12-15 mins.This has to be slowest and worst jersey mikes in Charlotte.
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November 2023 by Lucia C.
Big servings but very expensive. Good quality food tho. They charge extra for bacon which you don't find out about until you check out.
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November 2023 by K M
Wish I had read the reviews first. Like many others, it was awkward trying to pickup the sandwich as the employees didn’t acknowledge that I was there and it wasn’t in the pickup area. Only once I got home did I realize that my order was wrong. Lettuce didn’t look fresh either.
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September 2023 by Glen Alexander
Food is good. It's the customer service that needs work. Nobody is smiling.
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September 2023 by michael hinds
Extremely rude workers, would barely speak, no eye contact, and not even a single smile! And the place seamed quite nasty and unclean!!!
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August 2023 by Sean Pifer
5" regular sub, also left off requested