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February 2024 by Dean Eason-Williams
Kinda pricy for the service but great customer service and the service performed. You can probably find a cheaper service but if you are in a situation where you just need it now then this is a great place to go.
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February 2024 by Ryan J.
Services are quick and the employees have a good attitude. They also seem pretty straightforward with customers when offering additional services.
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February 2024 by Miaaa
I came from Walmart's auto care department an emotional wreck because they told me they couldn't get the filter off to do my oil change and was worried I would have to spend a lot on repairs because it was too tight or broken or whatever. The mechanics at Jiffy lube helped put my mind at ease and assured me they could get the filter off, and they did, and performed the oil change quickly and without incident. I left feeling relieved and fully taken care of. Trust me, Jiffy Lube is the place to go for car maintenance.
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January 2024 by Bianca Moore
Eric and his team on Monroe Road did a phenomenal job. I live all the way on the other side of town but will be sure to travel back to that specific location for my next servicing.
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December 2023 by Chris Stein
Always a great customer experience at this location. No one is trying to upsell you on any products or services.
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November 2023 by T J
Place is scammy. If you do have to go here make sure you check everything they want you to buy before paying because half the stuff isn't necessary they just add it to get more money from you. But realistically there are plenty of other places you can go to so you shouldn't have to go here.
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November 2023 by Roy Birckbichler
Fast service! Had an oil change and inspection! They do like to up sell accessories and premium oil, which may help with revenues.
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October 2023 by John Blasco
I gave you a 4 because it's good conversation. And it looks like you have some top-notch mechanics. But you got to finish the job, no washer fluid. No clean windows are the gave me a 5 if I all that was done.
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October 2023 by Perry Somerville
Terrible Place. I was here for an hour for a simple inspection, and when I tried to get an employee’s attention I was ignored by two different people. One employee walked away and another was too busy flirting with a customer. After I picked up my voice and got mad they mocked me and said it was “on the computer”. I was openly mocked for saying i had been here for 40 minutes. Last time I was here, when there was an entirely different crew, the inspection took 10 or 15 minutes total.Edit: I read another review mentioning Eric’s inappropriate behavior. This is the same employee who was extremely rude and unprofessional to me while flirting with a customer and doing no work. This store is managed by lazy unprofessional people who scam people so they can scroll on their phones while barely seeming like they’re doing work.If this is the image you want people to have of your company, then that’s great.
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October 2023 by Victoria Calamusa
I had a great first time experience here for an oil change service - staff was friendly and I was given a good discount for the services.
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September 2023 by Suzu
I only do reviews unless I need to disclose terrible service. Eric was rude and unprofessional. He keeps trying to upsell service and gave me inconsistent pricing. He was very aggressive and was verbally abusive. If you can… avoid this place at all costs.
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September 2023 by Summer Cassidy
They are fantastic! Tyler greeted me upon entry and Eric had me in and out of there in no time! I’ll definitely be back!Service: Oil change
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September 2023 by Karly B
Tyler from jiffy lube was great! Got breaks and oil done. Very quick and professional. Will use them again!Services: Brakes
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September 2023 by Jeff Winecoff
I have used my type of oil in my car since it was bought brand new. The company I deal with where we live in Southport North Carolina, but we were in North Carolina visiting and I took it to jiffy lube to get oil changed in a refused to put my type of oil into my car saying they wouldn't do it. I thought we lived in America and not Russia or China where we had choices.
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September 2023 by Michael A.
I visited the Jiffy Lube location on 9710 Monroe Rd and Eric took care of me , I'd like to highlight that I'm thrilled with his professionalism and expertise he took the time to explain to me services that were needed in my vehicle and the advantages of them ; Eric is a very thrust worthy and very polite , employees like him make Jiffy live a great company
