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March 2024 by Flora Sowell
I eat at the Cotswold Krispy Kreme!! It is Going to Hell!! Delores is Lousy manager!!And this furniture you resently put in is Ridicoulos!!! It isNot a Doctor's office!!!
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March 2024 by Shelley Murray
Very stale, hard
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March 2024 by Matt Norem
Always love these places. These win over the competition hands-down. (I grew up on these).
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March 2024 by cory gibbs
Very welcomy environment, service crew are amazing!
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March 2024 by Russ Daniel
I hate to leave a bad review, but they need to know that they are losing customers! There are NEVER hot donuts - even at 8 in the morning. And still - they are so slow.
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February 2024 by Justin Rogalsky
These people got nothing but attitude. Ridiculous
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February 2024 by Debra Galley
So very disappointed, the Hot and Now light was on and the doughnuts were ice cold. They did not not even have any reason for the false advertising. The only reason why we stopped was because the hot and now light was on. These Krispy Kreme restaurants are so going down hill. What a disappointing experience. If I could give it zero stars I would.
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February 2024 by Emily Rahe
Worst customer service ever. Stood at the counter for 10 minutes waiting to order and no one came up to help us or even say we will be with you in just a minute. Even tried to wave them over and we were ignored.
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January 2024 by Allyn Gillespie
The servers were very attentive to me and gave excellent service. I was born & raised on Krispy Kreme donuts, so I knew the food would be awesome!
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January 2024 by Angela Williams
GREAT place for anything you need for a quick sweet treatDrinks are very
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December 2023 by Tyris “L.E.D” Cannon
On 12/06/23 on my last day of Charlotte NC I’ve stopped by Krispy Kreme to get a dozen original glazed donuts and they were absolutely delicious the donuts in Charlotte tasted better than the one I get in Wayne county and I will definitely be returning to this particular Krispy Kreme when I got back to Charlotte NC. The only thing I didn’t like about this Krispy Kreme is that one of the employees got real upset and threw her headset that they use at the drive thru’s and said im DONE!!!! and walked out but she did came back afterwards now if should would hit someone with that headset who fault that would be. But overall the best donuts in NC in my opinion??.
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December 2023 by Krista Scholl
The employees were rude as could be and the service was awful. I went in for a free dozen that I had received for my birthday just to be ran around and told I was wrong and could only get a single free doughnut. So I was super disappointed in the service and employees.
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November 2023 by Christian Smith
I placed an online order at119 N Sharon Amity Rd, Charlotte, NC 28211 for two dozen donuts(one dozen original glazed and one dozen chocolate glazed). When I got my order I only received the one dozen of chocolate glazed. I wouldn't recommend anyone to order from this specific store unless you want to through your money down the drain by not getting part of your order.
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November 2023 by Kaela Hernsndez
Older lady was very rude ! I sat & waited on her as she was very rude & also as she talked about customers! I will not be back customer service is everything & I was definitely! Disappointed! It took everything in me to just walk out !
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November 2023 by Bev Thomas
I visited at around 6:30 pm last Wednesday. Only 2 employees were on duty, and the hot sign was on. I was the only customer inside the store and had to wait a little bit, but they were doing their best to get to me. The one-star review is for the "filled" donuts. You could say it's deceptive advertising to claim they were filled with anything. It was such a tiny amount; maybe 1/8 teaspoon if that. The ONLY way you would know they were "filled" was the hole made by the pump nozzle. I'm so disappointed in Krispy Kreme for this. Like so many other businesses these days, they've resorted to taking shortcuts with the quality of their products to avoid a smaller profit margin. They weren't fresh either, seemingly at least a day old. The classic glazed are smaller, and the hole is bigger, too. The pumpkin spice donuts were good though. They have a longer shelf life, so I might get those again while they're available and start looking at their competitors. ?
