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April 2024 by David Lebel
Everyone knows this is the most expensive gym around, and for the most part, it’s ok. However, they keep adding new things to the gym that require a signature membership which is another $60/mo. I’m already paying nearly $200/mo and now if I want to join in a self-directed pickleball session I need to pay $260/mo? I understand if there’s an instructor and it’s a clinic like they have with tennis, but you don’t need a signature membership to join the tennis classes. You just pay a one time fee and it’s lead by an instructor , so I get the fee. But come on, you guys already charge too much and every time you add a new feature to the gym, my $200/mo membership doesn’t cut it. I would say if you want to join this gym, be prepared to pay around $260/mo or whatever it is at the time for the signature membership. Otherwise, at every turn you’ll be denied access to all the cool stuff.
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April 2024 by Kayvan yamini
Alway the best
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April 2024 by Neptt Sims
We are paying almost $400/month for this clubs membership and they haven't taught their front desk staff to be courteous. They hire kids who are rude to customers.Some kid named Jonathan made us stand at front desk for a while and seemed very annoyed that we had a questions.
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March 2024 by Jason Swierczynski
Kaaren is awesome! She is always professional, kind, and helpful to all the staff and customers.
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March 2024 by Edith Lee
Wonderful!!!!!
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March 2024 by Joy Jackson
Disrespectful Pilates Instructors. I left a more in depth review on yelp about my experience at this particular location. In short, I left this program due to a disgruntled unhappy Instructor taunting me during group classes for no reason at all. I found it to be disrespectful, disturbing and unprofessional. Moreover, the management does nothing about it. So I left the Pilates program for about a year and thought I would return and take private and group classes with Nelly. Well, we met and made a schedule. She took a photo of my credit card and promised to delete it after she charged my card $625. She never charged my card… ( I hope she deleted my card) left the gym and then received a text that after our discussion she determined I wasn’t a good fit for the program. I wasn’t sure of what she meant and so I asked her to clarify since it didn’t make sense at all. I realize this is a retaliation from my prior experience. I can’t believe Life time allows employees to disrespect members. I am also a founding member. I have been at the gym longer than all the Pilates instructors as the original instructors are not there except for maybe 1. Even the other ladies in the old group classes would comment to me about the instructors treatment toward me. After sending numerous emails management covers it up and does nothing about it. And will not give me the email contact for the Regional Manager at the Corporate level. I cannot think of the other instructors name.. management can reference my emails if necessary. So disappointed in the Lifetime Brand.
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March 2024 by John Won
Huge place. Been coming here for about 1 ½ year now. Good staff and well maintained facility. Has good energy. I’ve been to other LT in Carolina’s and so far this is freshest one of all.
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March 2024 by Vanessa Hubbard McMichael
Both the facilities and customer service have notably deteriorated at this gym.
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March 2024 by Nora N
$200+ membership for a busy gym and bathrooms with piss on the floor. Absolutely not. There is nothing extravagant about this gym to be paying extravagant prices. Dirty machines, smelly weights, loud rude people in the locker room, guests talking on the phone in the sauna. And now they’re implementing price increases to memberships if you’d like to use other equipment or classes, not pilates, but regular group classes. Like seriously, disgusting.
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March 2024 by T. Rice
Amazing facility. Offers everything for your fitness needs
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March 2024 by Vince Roche
$200/mo. , 3+ heavy bags, only 2 right handed gloves available, no customer equipment bags allowed on the floor. As the brits say...brilliant. The sauna and steam room are nice to have though.
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January 2024 by Joshua
It's impossible to book a tennis court here at any time of the day. University tennis teams monopolize a bunch of the courts during the day for their practice and the coaches pre-book courts so there's entire days when you're not even able to book for 30 minutes to go play even looking a week in advance. Ridiculous for the price you're paying.If you're joining for the tennis facilities, don't!! Way to expensive to continuously be annoyed for not getting a court. You have to log on to the app right at midnight to book a court reservation and they're still rarely available b/c of the university team problem and the pre-booked ones for coaches. If you try and reserve when you wake up the next morning.. forget it, they are all booked!Nice facilities but there's plenty of nice tennis facilities nearby to deal with this, adios Lifetime!
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January 2024 by Judith Bareham
Wonderful massage - adored the scent of the lotion and the ambienceVictoria was attentive to my areas of soreness, talked just enough, not too much.I’ll be back :)
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January 2024 by Chloe Doust
From front desk to coaches, this place is a 5 star ?.
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January 2024 by Amy Banks
The yoga instructor’s are AMAZING! Holly keeps this club Sparkling she works SO HARD and SO KIND !