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November 2023 by Cucha
First time shopping at this location and was very impressed with the customer service, Jennifer helped my daughter pick the right sizes for her and helped me to understand the sizing. Beautiful store and wonderful employees
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August 2023 by Zhaoyu Zhang
Best Customer service ever! We purchased a pair of men's shorts last week from Atlanta, when we came back and found out the short was broken, but they exchanged a new one for us. We really appreciate it!
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August 2023 by Kerjiok Rout
Kathryn helped me out and was wonderful! The stars at this location should be 5 star from what is saw that day,it's a great location.
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August 2023 by Douglas Mauro
Great new store. Ladies were super friendly and helpful to the whole family.
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June 2023 by Steven Jacobson
Melissa and Megan were very kind and understanding. I had a special circumstance and they accommodated me. Megan handled helping me like a pro and Melissa was very compassionate. Appreciated the help today. Nice store lots of merchandise
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June 2023 by Courtney Smith
It’s good to be alive, here. Having been super fit when younger - I have struggled to look and feel as healthy as I once did, and tend to avoid places that might give me reason to feel “less than.” My son needed some athletic wear and suggested we pop in to Lululemon. Before I even made it through the front door - I saw that the mannequins are not artificially skinny and covered a range of shapes. Phew. Next came the staff who range in age, size & color as much as the real world does. We were assisted by a number of kind staff - 2 of whom were middle-aged, like me. And not perfect size 2s. Real people. Again…. Like me. They carry regular sizes and don’t stop w “large”. My son, 22 and still fit and athletic, said he felt comfortable trying on a few different looks and is motivated to focus on his health more after visiting this shop. And I am confident that I can find something that works for me, too. This was my 1st visit to Lululemon, but it won’t be my last. I applaud their approach to comfort, quality, style, function and real life. Well Done!!!!
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June 2023 by Sarah T
This location always has amazing customer service!
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April 2023 by Sydney Thomas
Stopped in for the first time today. Super friendly and helpful staff!
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March 2023 by Anthony Gonzalez
Been shopping at this location for years and most of my clothing has come from this location. Was really disappointed by how they treated me when I tried to get a replacement for my commission pants that had ripped at the seam. Once I inquired about it, quickly 3 workers surrounded me and asked for proof of purchase (which these were gifted). Saying they have to make sure I bought Lululemon pants at Lululemon? Clearly they didn’t want to help so I left embarrassed for even asking. A couple days later I went by the south end location and within 3 minutes they ordered me my new pair, no problem at all. Disappointed but super thankful the south end location took care of me.
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March 2023 by Mira Aiad
Very helpful associates in this location, good customer service!!
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February 2023 by Melanie Dennis
If I could give 6 stars I would. Carter was super helpful, patient, kind and went over and above during a really busy time. His customer service was second to none.
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January 2023 by Shaun Ferguson
The customer service member and management at the store provided awful customer service and I will never visit this store again. Stay away. The return policy for the in-store at the location is inconsistent with the company overall. Instead of being helpful to me I was referred to call corporate support for good service and waited 30 minutes in-store on the phone before receiving any assistance. This for an item purchased only minutes earlier that day.
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January 2023 by Lily Rose Cox
Carter was so helpful! I got jogger sweatpants and then ordered the shirt I’ve been wanting forever! He helped me with my gift cards and was so nice and friendly! Thanks!
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January 2023 by Hannah Marie
Went here the week of Christmas found everything I needed and the cashier was so sweet
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October 2022 by Mayleigh Kuntzsch
Really appreciate the team here for going above and beyond to exceed expectations for an in-person shopping experience.