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February 2024 by Владислав Войтенко
Good people, good things.
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January 2024 by Oasis
Ghetto. Terrible customer service
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January 2024 by Toshia Williams
Great sale prices....needed some jeans for a weekend trip and I was very happy with the prices. Thanks Macy's
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January 2024 by Michael Fulcher
Traveling from out of state and stopped at the mall and had a disappointing experience at this Macys. Absolutely no staff to ask for help. And if you find an employee randomly they know absolutely nothing about the store. We have a need for one family member to use the elevator for medical reasons and the Elevator is out of order.It’s bad enough the store was not playing Christmas music they did not need a DJ playing Loud RAP and Mix Dance music so loud you could not talk on the phone or speak to the person beside you! ?? We put our items back and walked out. Definitely will never be back!
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January 2024 by Alex Hostetler
I don’t think I’ve ever had a worse department store experience. The shoe department is terrible. Needed to try on a size and asked a representative if there is someone that could help and she said “good luck finding someone for that”. I have zero idea how they are still in business. Save yourself time and order online.
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January 2024 by Rachel P.
My return experience was fast and friendly. I was in and out pretty quickly.
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January 2024 by blissfullibra B
So messy. Might be because of the season. Fitting rooms were hard to locate as was any associate for assistance.
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January 2024 by Ish G.
I came here to buy luggage the other day and the transaction was so smooth! Gloria helped me and she was so kind and sweet. I really appreciated her smile and the small conversation we had. She did not rush me and complimented me several times. I know things can be stressful during the holidays with people working in retail, they may be tired or not as energized when dealing with the crowds but that was not the case when I came to Macys. Thank you Gloria! You are appreciated!
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January 2024 by Rob M
was great, the young lady helped my wife with her returns!
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January 2024 by brad h
A little messy but it’s the holidays and I suppose it’s expected…
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January 2024 by NED othman
It's ok ,there is no help ,merchandise all over the place not organized need more attention
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January 2024 by A C
Dismal experience.Did Macy's go downhill. I don't understand how this place can still be open
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January 2024 by Adela
Bad service!
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January 2024 by Tina Forbes
I am in Macy's now and even though there are lots of workers in the store, there is only 1 checkout with 1 employee actually at a register to make a purchase.So, if you wonder why store revenues are down its presume you can shop, but not actually purchase.
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January 2024 by Noney Noney B
Good deals if you have a card
