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April 2023 by Kiera Pierce
Extremely satisfied with our purchase, I sent a text at 10am on sunday and was meeting up with Hal at 12:30. Fantastic customer service, & GREAT prices. Hal is a genuine person running a business, while making sure you walk out the door happy! Not long after we got home, Cetrieon the delivery driver arrived with our mattress, all of this was setup last minute and they both were happy to help! If you need a new mattress this is the place to go. Thank you both for making our purchase so easy.
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February 2023 by Houston Gullion
Hal at Mattress by Appointment got the best deal ever on this of the Mississippi and I’m from Alabama!
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January 2023 by Lahoma Obriant
Great customer service !!! I love my mattress and you can’t beat their prices !!
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December 2022 by Latisha Thompson
Great selection, great prices, the best customer service ever! I will be going back for all of my mattress needs.
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December 2021 by Paul and Kim Castles
My purchase was a last minute emergency because another large mattress provider was unable to fulfill my order after 4 weeks of waiting. I came across this mattress company on Google and I am glad I did. They had a great selection, a large in-stock inventory to review and the pricing was right in line with their advertised cost reductions. Dan did an excellent job on the overall service and I had my last minute purchase within 24 hours on my doorstep. Great job!
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December 2021 by Ruth Geter
If i could give a 0 for resolving customer service issues I would. Dan was my salesperson my purchase was affordable and at the time of purchase I was satisfied with the service. Per mine and Dan's conversation he was suppose to deliver and setup the bed but failed to setup bed and when I called him the same day he said he dropped a check in the mail for $100 but has never done that and refuses to handle this issue. So I feel like he is taking advantage of his customers I wouldn't buy anything from him at all ever again.
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December 2021 by Bridget Knights
Dan was very helpful with assisting me and finding the perfect mattress. He works fast and very efficient. They have very high quality items for a reasonable prices. I’m so excited to be able to rest on my new mattress. I will definitely be shopping here again.
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December 2021 by Jordan Daniely
Had a great selection of mattresses at very affordable pricing. Even had the option of financing which got me approved within 2 minutes with very affordable payments. 100 day same as cash with an affordable price you just can’t beat. Highly recommend!!
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December 2021 by Danita Washington
Working with Dan was a pleasure. Easy process. Very knowledgeable. I would have given the business a 5 star if the delivery guy, Gonzie Mackey, wasn't so horrible with his attitude and "bad day" he had. It wasn't my fault he read the order wrong and pretty much treated me like I was a nobody since I did not live in the "Ballentyne" area as he continued to mention.I think the worse part of it is to learn the delivery driver is actually a City Councilman for the City of Lancaster.I would buy from this company again, but I'll be sure to have my own delivery guy.
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December 2021 by Rana Ibrahim
We bought a mattress and paid for it. Dan promised us he will refund the money within a given time frame if we change our mind. Shortly after, we contacted him for a refund and he just disappeared. No mattress and no money!Scammer!!
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December 2021 by Destinee Sanders
Dan was very helpful/informative and patient with me as I over complicated which mattress would be suitable for me. Mattress and box spring was also delivered on time. Thank you so much!
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December 2020 by TheKing J
Dan was fast, friendly and very easy to work with. I was in and out with my mattress and boxspring in less than 20 minutes... Definitely recommend!!
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December 2020 by Blessed beyond beliefs
Great experience very friendly explained the prices and showed me different types of bed highly recommend i most definitely will be going back thanks sam i will be sending you some family and friends
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December 2020 by Risha Smith
Easy transaction and fair price! Sam delivered the mattress right after I purchased it. Good customer service!
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December 2020 by Whitney Chisholm
It was fast and easy. I had good communication from the owners and was able to get what I needed. Prices were great for the quality. I definitely recommend them.
