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September 2023 by Chad McDowell
They were wonderful ! Set up my new mattress and took away my old one !
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August 2023 by Laurel Citino
This was by far one of the best customer experiences, trying to buy something that I’ve had in my life and I am not a young woman. Domaniek was absolutely professional, helpful insightful, and got my mattresses delivered within less than 48 hours and I didn’t even need to step foot inside the store. I will never go anywhere else for mattresses so take it from me one who’s very harsh on customer service. This is the store you want to go to and this is a sales person you want to ask for ‼️?
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August 2023 by tanya little
Domaniek was extremely helpful and knowledgeable about mattresses and pillows. My husband and I wanted different things in a mattress. We went into the store hoping to buy one type of mattress and Domaniek was able to guide us to the perfect one! My husband and I purchased one that we will both enjoy for years to come! He is an amazing associate that will make your company proud!
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July 2023 by Mary and Pete Felkner
Eric was terrific in assisting my son and me in selecting mattress, box springs etc. very knowledgeable and understood what we wanted. Totally got us what we needed and how. Way to go Eric!
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July 2023 by Rod Schlieder
Kimberly was very helpful narrowing down my choice. I appreciate her knowledge and experience. Thx Rod
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May 2023 by Grace Cisek
Domaniek Greene was great to work with! Wonderful.attention to customer needs
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April 2023 by Elaine Dickson
I had an excellent experience at Mattress Firm! The sales person on Sunday helped me decide on a mattress and said it would be in the store on Monday and I would receive a call Monday midday. I received a call on schedule, picked up the mattress later Monday and couldn’t be happier!
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April 2023 by Samuel Holmes
Very personable, not high pressure, very knowledgeable - we get well taken care of and knew he had our best interest in mind at all times.
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April 2023 by Ryan Hurt
Great visit. Kimberly was wonderful to work with. Very knowledgeable and made picking the right bed easy.
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February 2023 by Kristen Pack
Great experience purchasing a new mattress and Eric was very helpful! Highly Recommend!
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December 2022 by Sharon Drake
I had an excellent experience at this location. The salesmen were very informative, knew their products well, and never resorted to pressure selling. I’m very excited to experience a whole new level of sleep! I highly recommend stopping by this location if you’re in the market for a new mattress.
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December 2022 by Sarah Rogers
Very positive experience at the Aboretum store off Providence. Jorge was incredibly easy to work with and was incredibly knowledgeable. Would highly recommend working with Jorge!
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November 2022 by Ana Diaz
Wonderful experience! Jorge was able to throughly help us decide the best base option and pillows for us we are very satisfied with our purchase!
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October 2022 by Tsz-Ming Chow
I had been sleeping on the same mattress for 20 years. It got to a point that I would simply roll to the left side of the mattress, and I just dealt with it until...well I couldn't stand it anymore. Shopping at Mattress Firm was a breeze. The sales manager Sam was very easy to work with. He was very pleasant, transparent and efficient with the process. I think I was in the store for 20 minutes and I got set up for a new mattress! The delivery and setup were seamless. I was given a 2-hour window the evening prior and they arrived when they said they would then set up and threw away my old mattress. Please note the cost of them throwing away an old mattress is an extra $100. I was also grateful they deliver on Sundays as most of us work during the week. They delivered exactly what they promised.My only surprise was I had to spend nearly $2000 on a full-size mattress and pillow. While my mattress is certainly comfortable (to me in any case), it is not even one of the fancier ones that mold into your body or adjustable. But, as you can infer from reading, the last time I had bought a mattress was 20 years ago, so I probably just didn't even realize the price of getting a regular mattress is so high these days. I guess in this less forgiving world with raging inflation, we need to be prepared to shell out what still seems to me a large amount of money for basic life necessities.
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October 2022 by Timothy Shinn
I urgently needed a replacement frame and they certainly filled the bill. I don't recall the gentleman's name, but his service and attention were outstanding. The price I paid was competitive compared to Amazon and the quality seems high.
